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Lost License Key
Posted: 10 Mar 2022, 23:14
by BlackMagic0
I lost my last PC and lost my license key on it. I have the Paypal purchase email still but the key seems to have been deleted. How best can I get a replacement?
Re: Lost License Key
Posted: 11 Mar 2022, 03:15
by rednoah
You can contact Paddle with your PayPal confirmation so they can lookup your order number and re-send your license key.
rednoah wrote: ↑14 Aug 2018, 07:21
If you want to
recover a lost license key or a
never received license key, please
contact Paddle (our payment processor) with your
name,
email and
payment details so they can look up your order and resend your license confirmation. If you have multiple purchases under your
email address, then you must include
payment details so that they can look up your most recent order.
https://www.filebot.net/activate.html
Re: Lost License Key
Posted: 11 Mar 2022, 06:10
by BlackMagic0
Okay thanks. I contacted the email on my Paypal receipt and so far they've not been helpful.
Re: Lost License Key
Posted: 11 Mar 2022, 06:47
by rednoah
What was the reply? If they can help you look up your order number at the very least, then I can look into things as well.
Re: Lost License Key
Posted: 15 Mar 2022, 11:12
by derdaniel
rednoah wrote: ↑11 Mar 2022, 03:15
You can contact Paddle with your PayPal confirmation so they can lookup your order number and re-send your license key.
rednoah wrote: ↑14 Aug 2018, 07:21
If you want to
recover a lost license key or a
never received license key, please
contact Paddle (our payment processor) with your
name,
email and
payment details so they can look up your order and resend your license confirmation. If you have multiple purchases under your
email address, then you must include
payment details so that they can look up your most recent order.
https://www.filebot.net/activate.html
Thank you for your help. That worked for me!
Re: Lost License Key
Posted: 10 May 2024, 08:49
by rednoah