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Already Paid for Filebot Through the Ubuntu Store

Posted: 21 Jul 2022, 23:13
by mediamogul
Hi.

I bought a license for Filebot through the Ubuntu Software Store a few years ago. That license did not have a termination date, and was not tied to a specific version.

How do I claim that license now?

Best,
MediaMogul

Re: Already Paid for Filebot Through the Ubuntu Store

Posted: 21 Jul 2022, 23:27
by rednoah
Canonical discontinued support for paid apps some 7+ years ago. If you can find a receipt then I'll just send you a 1-year complimentary license though. That would be completely unrelated to your Ubuntu Store purchases. Those are just gone.

Re: Already Paid for Filebot Through the Ubuntu Store

Posted: 23 Jul 2022, 21:55
by mediamogul
Thank you. I appreciate your kind offer.
How do I get the receipt to you?

Re: Already Paid for Filebot Through the Ubuntu Store

Posted: 24 Jul 2022, 07:06
by rednoah
You can PM me a screenshot. Either here in the forums on or via our Discord channel.