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Renew a valid license? (accidentally holding SHIFT when clicking the Rename button)
Posted: 09 Apr 2023, 12:10
by GreenLantern81
Hi!
I just bought a filebot license. But suddenly when i try to rename some files it wants me to get a new. I try to paste my license and i try to select license file but Filebot just ignores it and keep asking me to buy a new.
If i cklick about 5 times filebot gives up and renames the files. Filebot works perfectly on all my other computers except for this one.
Im using filebot portable on Nobara Linux43.2

Re: Renew a valid license?
Posted: 09 Apr 2023, 13:04
by rednoah
Are you accidentally holding the SHIFT key when clicking the Rename button by any chance? (NOTE: holding the SHIFT key when clicking the Rename button allows you to force the prompt; useful when changing license key ahead of time)
Re: Renew a valid license?
Posted: 09 Apr 2023, 13:45
by GreenLantern81
No, but i noticed other strange things. It works now again so mayby the key got stuck some how...
Thanks for helping me

Re: Renew a valid license?
Posted: 09 Apr 2023, 13:53
by rednoah
An intermittently stuck
SHIFT key would certainly wreak havoc across the general Desktop experience.

Re: Renew a valid license?
Posted: 10 Apr 2023, 05:21
by GreenLantern81
Strange, i have the same problem again....
I have been sorted thousands of files and suddenly the problem is back. Im using "Microsoft Remote Desktop", could that be the problem?
Re: Renew a valid license?
Posted: 10 Apr 2023, 05:26
by GreenLantern81
Sorry, quick solution!
It has to be with "Microsoft Remote Desktop" and linux. I pressed like all buttons on the keyboard and then it worked again.
No filebot issue..
Re: Renew a valid license?
Posted: 10 Apr 2023, 06:46
by rednoah
FileBot r9722 now allows you to force the
"Change License" prompt
only if Original Files and
New Names is empty, so that should help avoid the unfortunate customer experience of being asked to select a license when you have already done so.

That said, holding
SHIFT will activate
"alternative mode" for a variety of actions so you definitely wanna make sure that RDP is sending the key events that you think you are sending to avoid strange behaviours:
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