FileBot Node on Synology NAS renew licensed an not processing files

Support for Synology NAS, QNAP NAS and other Embedded Linux systems
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yoggiebear
Posts: 3
Joined: 07 May 2023, 23:48

FileBot Node on Synology NAS renew licensed an not processing files

Post by yoggiebear »

We just noticed no files being processed and on checking logs found license had expired. Have renewed license and applied it - rechecked system info and license date is correct.

However,

Node is not finding any files to process in either of our scheduled tasks.

I've tried following instructions to get logs but am totally non technical on sinology operating system. I can confirm that absolutely nothing else has changed. No updates applied, no new folders/changes etc.

Our setup is pretty basic - one NAS user with admin rights, a folder for downloaded files and a plex folder for filebot to place processed files.

Below is the log results of our TV shows task and system info.

Code: Select all

Run script [fn:amc] at [Sun May 07 23:00:06 NZST 2023]

[PSA] Important Discussion of Proposed Changes:
https://www.filebot.net/forums/viewtopic.php?t=13406

Parameter: ut_label = TV
Parameter: music = y
Parameter: unsorted = y
Parameter: artwork = y
Parameter: subtitles = eng
Parameter: clean = y
Parameter: skipExtract = y
Parameter: excludeList = .excludes
Argument[0]: /volume1/Meta for TV
Use excludes: /volume1/Plex/.excludes (10)
Ignore system path: /volume1/Meta for TV/@eaDir
Ignore hidden: /volume1/Meta for TV/.DS_Store
No files selected for processing
Done ¯\_(ツ)_/¯


Code: Select all

filebot -script 'fn:sysinfo' --log-file '/var/packages/filebot-node/var/filebot.log'

------------------------------------------

FileBot 5.0.2 (r9722)
JNA Native: 6.1.4
MediaInfo: 19.04
Tools: 7z/16.02 unrar/5.70
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2023-04-28 (r901)
Groovy: 4.0.11
JRE: OpenJDK Runtime Environment 17.0.6
JVM: OpenJDK 64-Bit Server VM
CPU/MEM: 4 Core / 524 MB Max Memory / 19 MB Used Memory
OS: Linux (amd64)
HW: Linux NAS 3.10.108 #42962 SMP Fri Mar 24 00:28:47 CST 2023 x86_64 GNU/Linux synology_cedarview_1813+
CPU/MEM: Intel(R) Atom(TM) CPU D2701   @ 2.13GHz [MemTotal: 2.1 GB | MemFree: 186 MB | SwapCached: 62 MB | SwapTotal: 3.4 GB | SwapFree: 2.9 GB]
STORAGE: ext4 [/] @ 438 MB | ext4 [/volume1] @ 11 TB
UID/GID: uid=106247(FileBot) gid=106247(FileBot) groups=106247(FileBot),999(synopkgs)
DATA: /var/packages/filebot/var/data/106247
Package: SPK
License: FileBot License P49608973 (Valid-Until: 2024-05-13)
Done ヾ(@⌒ー⌒@)ノ

------------------------------------------

[Process completed]
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rednoah
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Posts: 22849
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: FileBot Node on Synology NAS renew licensed an not processing files

Post by rednoah »

The log suggests that Meta for TV is an empty folder that only contains a .DS_Store file and a @eaDir folder:

Code: Select all

Argument[0]: /volume1/Meta for TV
Use excludes: /volume1/Plex/.excludes (10)
Ignore system path: /volume1/Meta for TV/@eaDir
Ignore hidden: /volume1/Meta for TV/.DS_Store
No files selected for processing
Meta for TV may contain 10 file paths that have already been processed - or at least have been tried to be processed - and are thus excluded. If you want to process one of these specific files, then you can just remove the file paths from the .excludes file:

Code: Select all

Use excludes: /volume1/Plex/.excludes (10)
:?: Please confirm the file contents for your Meta for TV folder:

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ls -la "/volume1/Meta for TV"
:?: Please confirm the text content of your .excludes file:

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cat /volume1/Plex/.excludes


:idea: If there are files, and FileBot cannot see them, then that is most likely a permission problem, completely unrelated to licensing. As a last resort, you can always create a new pristine share with new pristine permissions, then give FileBot Node permissions, then see if that works.

Image
:idea: Please read the FAQ and How to Request Help.
yoggiebear
Posts: 3
Joined: 07 May 2023, 23:48

Re: FileBot Node on Synology NAS renew licensed an not processing files

Post by yoggiebear »

Cheers, will look at all that later today.

Interestingly, one process ran at 16:00yesterday with the following log. - the process runs hourly 14:00 to 22:00 and all the others processed nothing.

Code: Select all

Subject: NAS Report - Task Scheduler has completed a scheduled task
 
Task Scheduler has completed a scheduled task.

Task: FileBot Task 10 - TV Shows
Start time: Mon, 08 May 2023 16:00:01 GMT
Stop time: Mon, 08 May 2023 16:01:07 GMT
Current status: 0 (Normal)
Standard output/error:
Run script [fn:amc] at [Mon May 08 16:00:08 NZST 2023]

[PSA] Important Discussion of Proposed Changes:
https://www.filebot.net/forums/viewtopic.php?t=13406

Parameter: ut_label = TV
Parameter: music = y
Parameter: unsorted = y
Parameter: artwork = y
Parameter: subtitles = eng
Parameter: clean = y
Parameter: skipExtract = y
Parameter: excludeList = .excludes
Argument[0]: /volume1/Meta for TV
Use excludes: /volume1/Plex/.excludes (10)
Ignore system path: /volume1/Meta for TV/@eaDir
Ignore hidden: /volume1/Meta for TV/.DS_Store
Input: /volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEB-DL.DDP5.1.x264-NTb.mkv
Process as TV Series [TV]
Group: {Series=true} => [Succession.S04E07.Tailgate.Party.1080p.HMAX.WEB-DL.DDP5.1.x264-NTb.mkv]
Get [English] subtitles for 1 file
Please enter your login details by calling `filebot -script fn:configure`
Rename episodes using [TheMovieDB] with [Airdate Order]
Lookup via [Succession] [Succession]
Fetching episode data for [Succession]
└─ 39 episodes
[MOVE] from [/volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEB-DL.DDP5.1.x264-NTb.mkv] to [/volume1/Plex/TV Shows/Succession {tmdb-76331}/Season 04/Succession - S04E07 - Tailgate Party.mkv]
[REFRESH] Refresh File Services (/volume1/Plex/TV Shows/Succession {tmdb-76331}/Season 04)
[REFRESH] Refresh File Services (/volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg])
Processed 1 file
Fetching series artwork for [TheMovieDB::TV::76331 / Season 4] to [/volume1/Plex/TV Shows/Succession {tmdb-76331}/Season 04]
Generate Series NFO: Succession [TheTVDB::338186]
Fetching /volume1/Plex/TV Shows/Succession {tmdb-76331}/poster.jpg => [series/posters/680x1000, 100000.0, https://artworks.thetvdb.com/banners/v4/series/338186/posters/614f921802979.jpg]
Fetching /volume1/Plex/TV Shows/Succession {tmdb-76331}/banner.jpg => [series/banners/758x140, eng, 100001.0, https://artworks.thetvdb.com/banners/graphical/5d5af1ad52f4a.jpg]
Fetching /volume1/Plex/TV Shows/Succession {tmdb-76331}/fanart.jpg => [series/backgrounds/1920x1080, 100013.0, https://artworks.thetvdb.com/banners/fanart/original/5afa0cb54ef86.jpg]
Fetching /volume1/Plex/TV Shows/Succession {tmdb-76331}/clearart.png => [hdclearart, en, 3.0, http://assets.fanart.tv/fanart/tv/338186/hdclearart/succession-5c73022698074.png]
Fetching /volume1/Plex/TV Shows/Succession {tmdb-76331}/logo.png => [hdtvlogo, en, 3.0, http://assets.fanart.tv/fanart/tv/338186/hdtvlogo/succession-5c7301fb8ba10.png]
Fetching /volume1/Plex/TV Shows/Succession {tmdb-76331}/landscape.jpg => [tvthumb, en, 2.0, http://assets.fanart.tv/fanart/tv/338186/tvthumb/succession-5c7303c87e951.jpg]
Clean clutter files and empty folders
Keep /volume1/Meta for TV/Citadel.S01E03.Infinite.Shadows.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/Citadel.S01E03.Infinite.Shadows.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv (not clutter)
Keep /volume1/Meta for TV/Citadel.S01E03.Infinite.Shadows.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Citadel.S01E03.Infinite.Shadows.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Mrs.Davis.S01E06.1080p.WEB.H264-CAKES[rarbg]/mrs.davis.s01e06.1080p.web.h264-cakes.mkv (not clutter)
Keep /volume1/Meta for TV/Mrs.Davis.S01E06.1080p.WEB.H264-CAKES[rarbg]/mrs.davis.s01e06.1080p.web.h264-cakes.nfo (parent folder contains media files)
Keep /volume1/Meta for TV/Mrs.Davis.S01E06.1080p.WEB.H264-CAKES[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Mrs.Davis.S01E06.1080p.WEB.H264-CAKES[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Silo.S01E01.1080p.WEB.H264-GGWP[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Silo.S01E01.1080p.WEB.H264-GGWP[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Silo.S01E01.1080p.WEB.H264-GGWP[rarbg]/silo.s01e01.1080p.web.h264-ggwp.mkv (not clutter)
Keep /volume1/Meta for TV/Silo.S01E01.1080p.WEB.H264-GGWP[rarbg]/silo.s01e01.1080p.web.h264-ggwp.nfo (parent folder contains media files)
Keep /volume1/Meta for TV/Silo.S01E02.1080p.WEB.H264-GLHF[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Silo.S01E02.1080p.WEB.H264-GLHF[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Silo.S01E02.1080p.WEB.H264-GLHF[rarbg]/silo.s01e02.1080p.web.h264-glhf.mkv (not clutter)
Keep /volume1/Meta for TV/Silo.S01E02.1080p.WEB.H264-GLHF[rarbg]/silo.s01e02.1080p.web.h264-glhf.nfo (parent folder contains media files)
Keep /volume1/Meta for TV/Succession.S04E06.Living.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Succession.S04E06.Living.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Succession.S04E06.Living.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/Succession.S04E06.Living+.1080p.HMAX.WEB-DL.DDP5.1.x264-NTb.mkv (not clutter)
Delete /volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG.txt
Delete /volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG_DO_NOT_MIRROR.exe
Keep /volume1/Meta for TV/Waco.The.Aftermath.S01E04.Conspiracy.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Waco.The.Aftermath.S01E04.Conspiracy.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Waco.The.Aftermath.S01E04.Conspiracy.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/Waco.The.Aftermath.S01E04.Conspiracy.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv (not clutter)
Keep /volume1/Meta for TV/Will.Trent.S01E13.A.Bad.Temper.and.a.Hard.Heart.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Will.Trent.S01E13.A.Bad.Temper.and.a.Hard.Heart.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Will.Trent.S01E13.A.Bad.Temper.and.a.Hard.Heart.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg]/Will.Trent.S01E13.A.Bad.Temper.and.a.Hard.Heart.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv (not clutter)
Keep /volume1/Meta for TV/Yellowjackets.S02E06.1080p.WEB.H264-CAKES[rarbg]/RARBG.txt (parent folder contains media files)
Keep /volume1/Meta for TV/Yellowjackets.S02E06.1080p.WEB.H264-CAKES[rarbg]/RARBG_DO_NOT_MIRROR.exe (parent folder contains media files)
Keep /volume1/Meta for TV/Yellowjackets.S02E06.1080p.WEB.H264-CAKES[rarbg]/yellowjackets.s02e06.1080p.web.h264-cakes.mkv (not clutter)
Keep /volume1/Meta for TV/Yellowjackets.S02E06.1080p.WEB.H264-CAKES[rarbg]/yellowjackets.s02e06.1080p.web.h264-cakes.nfo (parent folder contains media files)
Keep /volume1/Meta for TV/Yellowjackets.S02E06.1080p.WEB.H264-CAKES[rarbg] (not empty)
Keep /volume1/Meta for TV/Will.Trent.S01E13.A.Bad.Temper.and.a.Hard.Heart.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg] (not empty)
Keep /volume1/Meta for TV/Waco.The.Aftermath.S01E04.Conspiracy.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg] (not empty)
Delete /volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]
Keep /volume1/Meta for TV/Succession.S04E06.Living.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg] (not empty)
Keep /volume1/Meta for TV/Silo.S01E02.1080p.WEB.H264-GLHF[rarbg] (not empty)
Keep /volume1/Meta for TV/Silo.S01E01.1080p.WEB.H264-GGWP[rarbg] (not empty)
Keep /volume1/Meta for TV/Mrs.Davis.S01E06.1080p.WEB.H264-CAKES[rarbg] (not empty)
Keep /volume1/Meta for TV/Citadel.S01E03.Infinite.Shadows.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rarbg] (not empty)
Keep /volume1/Meta for TV (root folder)
Done ヾ(@⌒ー⌒@)ノ


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rednoah
The Source
Posts: 22849
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: FileBot Node on Synology NAS renew licensed an not processing files

Post by rednoah »

Looks like a new file was added and then promptly processed:

Code: Select all

Input: /volume1/Meta for TV/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEBRip.DDP5.1.x264-NTb[rarbg]/Succession.S04E07.Tailgate.Party.1080p.HMAX.WEB-DL.DDP5.1.x264-NTb.mkv

:arrow: Looks like you'll want to delete (or modify) your exclude list files once to allow FileBot to re-process files that previously failed to process:

Code: Select all

Use excludes: /volume1/Plex/.excludes (10)
:idea: Please read the FAQ and How to Request Help.
yoggiebear
Posts: 3
Joined: 07 May 2023, 23:48

Re: FileBot Node on Synology NAS renew licensed an not processing files

Post by yoggiebear »

Without doing anything, filebot processed all files this afternoon :-)
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