I bought Filebot at the Apple Store in 2017, with the account "MyName". But one day the Apple rules changed, and I had to change to "MyName@myemail dot com".
This week I moved to a new Mac and I can't download Filebot anymore with the new account. Can you help me to fix it? I have the invoice to prove.
Thanks.
Issues with Apple Store
Re: Issues with Apple Store
![Idea :idea:](./images/smilies/icon_idea.gif)
![Question :?:](./images/smilies/icon_question.gif)
rednoah wrote: ↑28 Aug 2022, 03:44If you have purchased FileBot via the Mac App Store then you must log into the Mac App Store with your Apple Account and then install FileBot from there:
➔ FileBot on the Mac App Store
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Re: Issues with Apple Store
To give it a try I downloaded FileBot_5.1.3_arm64.pkg from the site, it opens perfectly. How come the version from the App store doesn't work?
Re: Issues with Apple Store
the app downloaded from the App Store launches and immediate quits without actually loading