Problem with the key

Support for Windows users
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lopezzz18
Posts: 1
Joined: 26 Mar 2024, 13:39

Problem with the key

Post by lopezzz18 »

Hello. I bought the key an hour ago and I still don't have an email with it. How to contact you?
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rednoah
The Source
Posts: 23000
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Problem with the key

Post by rednoah »

:arrow: :arrow: How do I activate my license? › How do I receive my license file?




EDIT:

I checked recent email delivery failures. You mistyped your email address. We will reissue your license to the your correct email address, i.e. the one used here in the forums.

Code: Select all

{"id":"...","email":"...","code":550,"message":"5.1.1 The email account that you tried to reach does not exist."}

:arrow: :arrow: Why did I not receive my license email?
:idea: Please read the FAQ and How to Request Help.
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