Synology DS1618+ A fatal error has been detected by the Java Runtime Environment
Posted: 17 Jan 2025, 04:15
I'm sorry if I missed the fix for this in another thread but the ones I found didn't seem to help but all of a sudden this error started a few weeks ago. I hadn't updated anything during that time and this just randomly started happening. I believe the issue is related to too many files. I have managed to kind of get it back working by cleaning out the folder that Filebot is scheduled to check every couple hours and making sure it only has no more than maybe 20 files and sometimes it gets the error then. As far as a little background info, I use Filebot Node to originally set up a scheduled task in the Synology Task Scheduler which runs every couple hours. My Synology is a DS1618+ that uses an Intel Atom C3538 cpu with 32GB or ram and ample hard disk space. It's currently running DSM 7.2.2-72806 Update 1. I'm running Filbot version 5.1.6 with Filebot Node 0.4.7. I'm pasting one of the log output files below and Thank you very much for any guidance.
Code: Select all
Run script [fn:amc] at [Sun Jan 12 11:00:06 EST 2025]
Parameter: ut_label = TV
Parameter: artwork = y
Parameter: subtitles = eng
Parameter: clean = y
Parameter: skipExtract = y
Parameter: minLengthMS = 300000
Parameter: seriesFormat = { plex }
Parameter: seriesDB = TheTVDB
Parameter: excludeList = .excludes
Argument[0]: /volume2/complete/TV Shows
Use excludes: /volume1/TV Shows/.excludes (6)
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f40f07e418c, pid=346, tid=360
#
# JRE version: OpenJDK Runtime Environment Temurin-21.0.3+9 (21.0.3+9) (build 21.0.3+9-LTS)
# Java VM: OpenJDK 64-Bit Server VM Temurin-21.0.3+9 (21.0.3+9-LTS, mixed mode, sharing, tiered, compressed oops, compressed class ptrs, g1 gc, linux-amd64)
# Problematic frame:
# C [libmediainfo.so+0x5e418c] MediaInfoLib::File_Avc::sei_message_user_data_registered_itu_t_t35_GA94_03_Delayed(unsigned int)+0x2bc
#
# Core dump will be written. Default location: Core dumps may be processed with "/usr/syno/sbin/syno-dump-core.sh /volume1 %p %s %P" (or dumping to /run/synoscheduler/workspace/admin/core.346)
#
# An error report file with more information is saved as:
# /tmp/hs_err_pid346.log
[7.329s][warning][os] Loading hsdis library failed
#
# If you would like to submit a bug report, please visit:
# https://github.com/adoptium/adoptium-support/issues
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
/usr/local/bin/filebot: line 55: 346 Aborted (core dumped) java -Dapplication.deployment=spk -Dnet.filebot.license="$FILEBOT_LICENSE" -Dnet.filebot.media.parser="$MEDIA_PARSER" -Dnet.filebot.media.ffprobe="$FFPROBE" -Dnet.filebot.archive.extractor="$ARCHIVE_EXTRACTOR" -Dnet.filebot.archive.7z="$P7ZIP" -Dnet.filebot.archive.unrar="$UNRAR" -Djava.awt.headless=true --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.lang.reflect=ALL-UNNAMED --add-opens=java.base/java.lang.invoke=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.function=ALL-UNNAMED --add-opens=java.base/java.util.regex=ALL-UNNAMED --add-opens=java.base/java.net=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/java.nio.file=ALL-UNNAMED --add-opens=java.base/java.nio.file.attribute=ALL-UNNAMED --add-opens=java.base/java.nio.channels=ALL-UNNAMED --add-opens=java.base/java.nio.charset=ALL-UNNAMED --add-opens=java.base/java.time=ALL-UNNAMED --add-opens=java.base/java.time.chrono=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java.base/java.text=ALL-UNNAMED --add-opens=java.base/sun.nio.fs=ALL-UNNAMED --add-opens=java.logging/java.util.logging=ALL-UNNAMED --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/sun.awt=ALL-UNNAMED --add-opens=java.desktop/sun.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.text.html=ALL-UNNAMED --add-opens=java.prefs/java.util.prefs=ALL-UNNAMED -XX:+DisableAttachMechanism -Djna.boot.library.path="$LIBRARY_PATH" -Djna.library.path="$LIBRARY_PATH" -Djava.library.path="$LIBRARY_PATH" -Dapplication.dir="$APP_DATA" -Dapplication.cache="$APP_DATA/cache" -Dfile.encoding="UTF-8" -Dsun.jnu.encoding="UTF-8" -Duser.home="$APP_DATA" -Djava.util.prefs.PreferencesFactory=net.filebot.util.prefs.FilePreferencesFactory -Dnet.filebot.util.prefs.file="$APP_DATA/prefs.properties" -Dnet.filebot.util.prefs.sync=false $JVM_OPTS $JAVA_OPTS $FILEBOT_OPTS -jar "$FILEBOT_HOME/jar/filebot.jar" "$@"
What does filebot -script fn:sysinfo say? 
filebot can be configured to use ffprobe instead of libmediainfo to read basic media information