Page 1 of 1

Invalid email

Posted: 20 May 2025, 19:08
by stuey
When I paid for my license, I think I entered a wrong email as my contact. What would be the next best step? Thank you.

Re: Invalid email

Posted: 21 May 2025, 14:03
by rednoah
:arrow: How do I recover a lost license key?



EDIT:

We found Order P72280317 registered to s***b***@yahoo.ca that was reported as not delivered by the destination mail server:

Code: Select all

1 Requested mail action aborted, mailbox not found

Re: Invalid email

Posted: 21 May 2025, 14:43
by stuey
Yes, that was it. How about we cancel that one entirely and Ill try again with a proper email this time?

Re: Invalid email

Posted: 21 May 2025, 14:54
by rednoah
Your order has already been re-issued to your correct email address. Please check your @yahoo.com mailbox. Please do not re-order as you will end up with 2 orders / payments.

Re: Invalid email

Posted: 21 May 2025, 19:33
by stuey
Thank you for getting this all corrected for me.