FileBot

I purchased a lifetime licence for Filebot some years ago but after a recent windows crash I can no longer find the email containing my licence info.
Is there any way to restore my licence? Can someone re-email it to me?
Thanks

horagain wrote: 26 Feb 2026, 03:28 I purchased a lifetime licence for Filebot some years ago but after a recent windows crash I can no longer find the email containing my licence info.
Is there any way to restore my licence? Can someone re-email it to me?
Thanks

Please PM me your order number or old / new email address. I'll need your order number or original email to find your license. Note that the email you have used to register here in the forums is not associated with a license purchase.

[FAQ] How do I recover a lost license key?

My email is been discontinue by xfinity and I need to change my purchase order to my new email. But I cannot contact anyone here to do so. How do I change my email address. I made this account to be able to contact someone.

please help

You can contact Paddle (our payment processor) with your Order Number if you want to request a change in their records. That said, your email address doesn't really matter once you've received your license key.