Failed to create folder error, need help

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crazyman
Posts: 1
Joined: 24 Mar 2015, 17:54

Failed to create folder error, need help

Post by crazyman »

Okay so I will start off by saying I am new, very new to this program. I am trying to utilize the program to help me sort my media drives and am running into a problem. I also am not sure how to copy and paste the filebot console stuff. When I right click it doesn't bring up a drop down like I would normally see. I also cannot click in the black area at all to select stuff. Clicking alt does not bring up a menu at the top of the window; I am out of ideas.

The issue is that after I have set my format ( D:/NETWORK SHARE/Movies/{genres[0]}/{n} ({y}), {rating}/{n}, {certification} ), and after i have dragged a movie from the D drive into file bots "original files"/click match/click rename, I get a long print out of stuff in the filebot console window. In this window I see, among other stuff:

SEVERE: IOException: Failed to create folder: D:\NETWORK SHARE\Movies\Horror\28 weeks later (2007), 6.4
at java.util.concurrent.FutureTask.report(unknown source)
at java.util.concurrent.FutureTask.get(Unknown Source)
at javax.swing.SwingWorker.get(Unknown Source)
at net.filebot.ui.rename.RenameAction$RenameJob.done(RenameAction.java:341)
at javax.swing.SwingWorker$5.run(unknown source)
at javax.swing.swingworker$DoSubmitAccumulativeRunnable.run(Unknown source)

..... This continues on for another 20 lines. Hopefully you don't need the rest and already see the problem as it would take me a quiet a bit longer to type the rest.

Here is the printout from command promt command 'filebot -script fn:sysinfo'

C:\Users\skatman>filebot -script fn:sysinfo
FileBot 4.5.6 (r2818)
JNA Native: 4.0.0
MediaInfo: MediaInfoLib - v0.7.69
7-Zip-JBinding: OK
Mar 24, 2015 1:36:07 PM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0
x80000002. Windows RegCreateKeyEx(...) returned error code 5.
chromaprint-tools: fpcalc version 1.1.0 (C:\Program Files\FileBot\fpcalc.exe)
Extended Attributes: OK
Groovy Engine: 2.3.9
JRE: Java(TM) SE Runtime Environment 1.8.0_40
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 1 GB Max Memory / 20 MB Used Memory
OS: Windows 8.1 (amd64)
Done ?(?????)?


Can someone help me? I am very excited to use this but it appears I may be having some java issues.
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rednoah
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Posts: 23043
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Failed to create folder error, need help

Post by rednoah »

It's a permission issue.

FileBot is not allowed to create folders (or write files presumably) so you'll need to ask Google of what you can do to fix your permissions. Please report back if you find a solution.
:idea: Please read the FAQ and How to Request Help.
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