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Filebot Windows Store

Posted: 04 Jul 2018, 21:15
by avg2424
So I purchased the app without reading the system requirements on the Windows store and can't install because I'm running Win7. All I get is the spinning circle when I click Install on my Devices.
How can I either download and install or get a refund?

Re: Filebot Windows Store

Posted: 04 Jul 2018, 22:46
by rednoah
Windows Store sales are entirely handled by Microsoft. You can ask Microsoft Support for help.

Re: Filebot Windows Store

Posted: 04 Jul 2018, 22:48
by avg2424
Ok, I'll try. There is no button to cancel/refund and it's just a bunch of links that don't really help

Re: Filebot Windows Store

Posted: 05 Jul 2018, 02:38
by rednoah
Yeah, sorry they don't seem to make it easy. It's also different in differ regions.

Unfortunately, Microsoft gives no control to developers in this regard so I can't help you there.

There should be a support contact form or email address that you can use to talk to Microsoft and request a refund.