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No License file in email after purchase

Posted: 10 Mar 2019, 05:58
by andycruz77
Hi,

I just purchased my 1 year license and when I click to download I get "NOT FOUND".

Help needed, thanks

Re: No License file in email after purchase

Posted: 10 Mar 2019, 06:04
by rednoah
Here's the download section:
https://www.filebot.net/#download

Which link does not work for you? What's the URL that does not work?

Re: No License file in email after purchase

Posted: 10 Mar 2019, 06:15
by andycruz77
https://get.filebot.net/filebot/FileBot ... versal.deb

This is the link inside your emails after purchase

Re: No License file in email after purchase

Posted: 10 Mar 2019, 06:24
by rednoah
I see.

If you're on Ubuntu or Debian, then I recommend using the APT repository:
viewtopic.php?f=11&t=6028

Re: No License file in email after purchase

Posted: 10 Mar 2019, 06:41
by andycruz77
I did follow those steps and it keeps asking me to purchase. I'm not sure if I am doing something wrong but I am new to the linux scene. I am currently running linuxmint. Any help will be appreciated.

Thanks

Re: No License file in email after purchase

Posted: 10 Mar 2019, 06:45
by rednoah
Please take a screenshot so we can see what's going on and where you're stuck.

The way it usually works:

1. Install FileBot (doesn't require a license)
2. Launch FileBot (doesn't require a license)
3. Do your thing and click Rename (FileBot will ask for a license as this point, which you can select from your filesystem wherever you've saved the license file attachment, i.e. the *.psm file from the second email)

Please read this for details and screenshots:
viewtopic.php?f=8&t=6121