FileBot on the Windows Store

Post by **rednoah** » 23 May 2017, 12:46

1.
Please run filebot -version and filebot -script fn:sysinfo and post the output.

2.
The Windows Store is an all-in-one solution. It'll take care of installation and updates and eliminates a whole class of common problems you might encounter when manually installing software.

3.
The drag-n-drop issue sounds like you're trying to drag-n-drop data between processes running as different users, which Windows does not allow for security reasons. Are you running FileBot or Windows Explorer as Administrator?

Vanarchy · Post by **Vanarchy** » 23 May 2017, 13:07

I had to reinstall filebot (i uninstalled it last night and cleaned the reg) and reinstalled it just now.

Version:
" FileBot 4.7.9 (r4984) / Java(TM) SE Runtime Environment 1.8.0_131 / Windows 10 10.0 (amd64)"

Sysinfo =

Code: Select all

C:\Users\user>filebot -script fn:sysinfo
FileBot 4.7.9 (r4984)
JNA Native: 5.1.0
MediaInfo: 0.7.93
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2017-05-15 (r500)
Groovy: 2.4.10
JRE: Java(TM) SE Runtime Environment 1.8.0_131
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 3 GB Max Memory / 22 MB Used Memory
OS: Windows 10 (amd64)
Package: MSI
Done ?(?????)?

This time I did NOT install in Program Files but into the under the C:/Filebot - and now drag and drop works.

Weird?

I try to avoid Windows Store, never bought anything on it. I'll send you $20 through paypal some time today. We'll figure out the launching from qbitorrent later, I work 11 hour days, 4 days a week and Im off to work now.

Thank you! Great program, it's saved me massive hours over the years renaming stuff.

Post by **rednoah** » 23 May 2017, 13:11

1.
If launching CMD from qBT works, and if filebot -version works in CMD, then cmd /c filebot -version will definitely work in qBT, even if you have some strange $PATH issues.

2.
Drag-n-drop depends on inter-process-communication, so it's either Windows that's blocking that, or some other program, like misbehaving Anti-Virus tools and the likes. It's hard to say for sure.

Presumably, the Windows Store version would have fundamentally resolved both of these issues, so you would never have run into these issues in the first place.

Jujul · Post by **Jujul** » 31 May 2017, 21:41

leonie94 wrote:Hi,

I just found out that FileBot is not free anymore. To be honest that doesn't even surprise me since I was always wondering why FileBot has no ads and no visible way of covering its expenses.
I guess it's reasonable that FileBot turned into proprietary software and the prize is not that much. At least not compared to other tools and services.
I used FileBot for one year now and it saved so much time. Before I was working with websites and Excel sheets and some tasks took me hours that could have been done in seconds using FileBot. I value this tool so much and I fully understand that it can't be free anymore.
But sadly the prize is too much for some individuals. I just can't pay $20 at least not in the next several months.
And I don't expect to get FileBot for free while others pay for it.
But please, please offer a version with advertisement !!!
I would accept all kinds of ads as long as I can somehow continue using FileBot. I use FileBot on a 1366x768 screen and it only covers 50% of the screen. You could fill the remaining 50% with advertisement as long as it is possible to use FileBot without limitations.

I would be very glad if you could consider my suggestion.

This is a great suggestion. I use FileBot frequently and wouldn't mind advertisement aswell. I know 20€ is not much for many people but I just can't afford it at once. I live in Germany but I don't even have a data plan for my mobile or any other digital service which costs money. I'm a student and end up struggeling financially every month because I had to move out and my parents don't support me that much. They are obligated to but I just don't want to fight with them over money.

Sadly I can't offer any social work or special contribution to society but I think the suggestion from leonie94 is a good way to make FileBot available for people with less money.

Greetings
Jujul

mscreations · Post by **mscreations** » 19 Jun 2017, 01:06

I would like to ask for a promo code as well. I tried PMing you, however I only just registered. I've used FileBot for years and would like to continue to do so, however I am currently out of work for the time being after having a heart attack. I do not have excess funds to devote towards FileBot as medical costs are astronomical. I have been spending much of my time trying to learn a new skill (I'm presently a forklift mechanic) so that I can do something easier on my heart. I am an active developer for the plexupdate script and try to help out OSS whenever possible.

Post by **rednoah** » 19 Jun 2017, 05:20

PMed you a promo code.

shrad · Post by **shrad** » 25 Jun 2017, 10:59

I would like to ask for a Promo Code. PM is not working cause I registered new. I donated several months ago after the FileBot Update asked to do so. At this time I was not aware that everything is changing to Windows Store. Otherwise I would have bought the Software there instead of donating.

Post by **rednoah** » 25 Jun 2017, 11:02

Sure. Please PM me your donation details. It should work now that you have at least 1 post.

shrad · Post by **shrad** » 25 Jun 2017, 11:34

rednoah wrote: 25 Jun 2017, 11:02 Sure. Please PM me your donation details. It should work now that you have at least 1 post.

Message is not leaving Outbox for more than 15 minutes now....

I life in Switzerland, volunteer two times a week after work for refugees as IT Supporter, donated for Projects like Ubuntu and Kodi. A rebate would be nice. Regards Andreas

Post by **rednoah** » 25 Jun 2017, 11:36

No worries. It's just a database entry on this site, and nothing is ever really "sent" elsewhere. Outbox just means I haven't read it yet.

shrad wrote: 25 Jun 2017, 11:34 I life in Switzerland, volunteer two times a week after work for refugees as IT Supporter, donated for Projects like Ubuntu and Kodi.

That's very kind of you. Promo code has been sent. Check your PM.

miketheman · Post by **miketheman** » 27 Jun 2017, 21:18

Hi,

I've been a FileBot user for years and I'm quite sure I've paypal'd you a donation in the past (I only seem to be able to look back 3 years at paypal transactions.
Donation would have come from mike_the_man at hotmail.com). If you wanted to send me a promo code that would be great, though I really have no issue with paying $20 for this great software.

My media server is running Windows Home Server 2011. Will the new version run with WHS 2011? I really have no desire to update to Windows 10. My current version seems to have stopped working a few weeks ago, though I haven't spent any time troubleshooting the reason.

Thanks,
Mike

Post by **rednoah** » 28 Jun 2017, 02:43

OK, I've found your donation of 8 EUR from 17/03/2013 in my records. PMed you a promo code.

I don't know if Microsoft has backported the Windows Store to Server 2011. Probably not. The latest Windows Server versions should have access to the Store via Desktop Experience though.

dazzlemi · Post by **dazzlemi** » 01 Jul 2017, 19:34

I have been using Filebot for years, and love it.
I recently (today) bought it on the microsoft store, but it did the same thing before.
The screen always gets corrupted (this is the only app the does it).
I'm using windows 10, creators edition, but it did the same on the previous versions of windows
It still works, but this is rather annoying

Post by **rednoah** » 02 Jul 2017, 02:16

1.
You can set the J2D_D3D environment variable to false to disable graphics acceleration.

Run this in CMD and then restart FileBot:

Code: Select all

setx J2D_D3D false

This will work around any graphics acceleration issues.

2.
What graphics card and graphics drivers are you using? Using the latest graphics drivers may be a solution.

dazzlemi · Post by **dazzlemi** » 03 Jul 2017, 13:32

rednoah wrote: 02 Jul 2017, 02:16 1.
You can set the J2D_D3D environment variable to false to disable graphics acceleration.

Run this in CMD and then restart FileBot:
Code: Select all
setx J2D_D3D false
This will work around any graphics acceleration issues.

----- this seemed to fix my problem - how does that effect daily use, do I need to set that each time I reboot?
How does this effect any games I'm playing?

2.

rednoah wrote: 02 Jul 2017, 02:16 What graphics card and graphics drivers are you using? Using the latest graphics drivers may be a solution.

---- AMD Radeon r7 240 graphics card
Drivers.. I'm not sure, but it was updated recently

Post by **rednoah** » 03 Jul 2017, 13:43

setx J2D_D3D false will permanently set the J2D_D3D environment variable, so you just need to set it once. It will have no effect whatsoever on any other application (unless that application is using the Java Swing GUI framework, in which case that other application will now also be free of graphics issues).

dazzlemi · Post by **dazzlemi** » 03 Jul 2017, 13:47

rednoah wrote: 03 Jul 2017, 13:43 setx J2D_D3D false will permanently set the J2D_D3D environment variable, so you just need to set it once. It will have no effect whatsoever on any other application (unless that application is using the Java Swing GUI framework).

Thanks - I wish I would have asked about this a while ago

Post by **rednoah** » 03 Jul 2017, 13:51

Feel free to ask if you encounter any other issues or come up with any ideas to make it work better for you.

tommytarts · Post by **tommytarts** » 06 Jul 2017, 17:09

Hey there, love Filebot and what you've done with it. Thanks to you my entire library is completely organized and well sorted. With the move to the windows store, is it possible to get a promo code? I have been working with Android OSS for years now, and I used to contribute and maintain an older Samsung Galaxy model. Thank you if possible!

Post by **rednoah** » 07 Jul 2017, 01:28

Sure, can you point me to any of your commits or contributions or open-source applications?

DaVoodoo · Post by **DaVoodoo** » 07 Jul 2017, 13:09

@rednoah

I am a teacher teaching at a rural school in South Africa. I earn less than $20 000 annually. I do offer free extra lessons after school and on Saturdays to my learners.

Money is a bit tight at the moment and due to the political turmoil in my country, the Rand/Dollar exchange is not looking good at the moment. Having a son at University with ballooning costs also does not help much.

I do not know if my case is deserving but It will be much appreciated if you could grant me a promo code.

Thanks
David

Post by **rednoah** » 07 Jul 2017, 13:33

Granted. Check your PM.

DaVoodoo · Post by **DaVoodoo** » 07 Jul 2017, 17:43

rednoah wrote: 07 Jul 2017, 13:33 Granted. Check your PM.

Much appreciated. Thanks for all the time and effort you put into this software.

FusionshadowXJ · Post by **FusionshadowXJ** » 10 Jul 2017, 04:19

So I realized that for the past week that filebot.launcher was not working properly for me. I am able to invoke filebot from cmd but not filebot.launcher as I get a command not recognized error. I have the same default PATH as usual, but I checked C:\Users\Fusio\AppData\Local\Microsoft\WindowsApps and I don't actually have a filebot.launcher executable - only filebot.exe. I tried uninstalling and re-installing filebot from the Windows store but I still get the same issues.

Code: Select all

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\Fusio>filebot -script fn:sysinfo
FileBot 4.7.11 (r5158)
JNA Native: 5.1.0
MediaInfo: 0.7.93
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2017-05-15 (r500)
Groovy: 2.4.10
JRE: Java(TM) SE Runtime Environment 1.8.0_131
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 4 Core / 3 GB Max Memory / 18 MB Used Memory
OS: Windows 10 (amd64)
Package: APPX
Done ?(?????)?

C:\Users\Fusio>

Is filebot.launcher not included in the latest release... or did it get located somewhere else? Sure ain't seeing it where it's normally at.

Fusionshadow

Post by **rednoah** » 10 Jul 2017, 09:03

Microsoft has changed it's policy and allows only one command per application now. Using filebot.launcher.exe (the GUI executable) to run FileBot commands without console was always a bit of a hack anyway.

If you want to suppress CMD, then I recommend doing something like this:
viewtopic.php?f=4&t=5157

This will work for any command-line tool, not just FileBot.

sharkmutiny · Post by **sharkmutiny** » 20 Jul 2017, 19:15

Apologies if wrong thread, I don't have the link you gave me handy right now. I am the fellow who gave 4 stars on the Windows Store due to getting asked for feedback the same day I purchased it. I purchased it yesterday, used it once, went and had dinner... when I returned, lo and behold, there was Filebot wanting my feedback. I was somewhat surprised and a little taken aback by it.

I was under the impression that it was Microsoft in control of the seemingly out of control automatic feedback robot. You see, I only recently signed up to be a Windows Insider, it sounded great at the time. However, it seems by doing so, MS have ramped up significantly their questioning my every move. It is like every click of the mouse is being monitored. I am constantly getting asked for feedback from them. For example, I had the new Windows mobile OS for less than a week before they wanted feedback on how stable it was. Am seriously questioning, and definitely reconsidering, my motives in joining their Insider program.

I have since edited my post and bumped you back up to 5 stars where you belong. Have also sent thru a very small token donation. Warning it is not much, it will barely afford a take-away meal, but hoping you will eat it with a smile on your face remembering how it came about

Cheers

Post by **rednoah** » 20 Jul 2017, 20:00

I donno. Maybe Windows has some feature where it asks users to leave a review as well? They could easily do that actually...

If it says something like "You have renamed 12345 files. Please write a review." though, then that's definitely FileBot doings it's thing:
viewtopic.php?f=9&t=4866

anders · Post by **anders** » 22 Jul 2017, 17:02

I have been really happy using filebot on windows for quite a while now and have been updating on a semi-regular basis I keep all my dvd's and t.v shows backed up to hard drive to keep them safe from damage and having to re-buy them.
However i will not be updating from my current build.
I am happy with the current build and as I am my partners full time carer the cost involved with choosing between updating software or computer parts sorry to say but parts come first (software is useless without the hardware). To keep costs down for my household i use a lot of freeware/shareware and have been incredibly happy with FileBot

Nomar1245 · Post by **Nomar1245** » 31 Jul 2017, 18:28

I purchased FileBot on the Mac App Store in 2014, but have since moved my server to a Windows environment. Am I eligible for a promo code for the Windows Store version?

frevnew · Post by **frevnew** » 31 Jul 2017, 21:16

I saw I just missed the sale, unfortunately, I didnt have the money at the time. Will it be on sale anytime again? I am a school bus driver going to school to be a teacher so funds are very limited at present. Thanks.

Evorg · Post by **Evorg** » 02 Aug 2017, 21:31

Hi there
I was just wondering if there is some way to pay without doing it through the Store? When I try to pay It looks like Microsoft is using another exchange rate than the one I can see is the right one (looks like they are charging an extra $5) - is this a issue you have seen before?

Have a nice day
Michael

Post by **rednoah** » 03 Aug 2017, 02:58

Do you have a screenshot? The Store uses local currency in almost all regions so there's no exchange AFAIK. The price may be different in different regions due to local taxes.

Evorg · Post by **Evorg** » 03 Aug 2017, 05:42

Oh it must be because of the 25 % tax then. I didn't think about that - i'm so used to the tax being included in the initial price. Thank you for your time

Post by **rednoah** » 03 Aug 2017, 06:34

If you go to the en_US front page you'll see the price in USD, but you can also go to the store front end for different countries, and then you should see the exact price in that local currency.

en_US ➔ https://www.microsoft.com/en-us/store/p ... blggh52t9x

ja_JP ➔ https://www.microsoft.com/ja-jp/store/p ... blggh52t9x

The Japanese version actually says 税込 (tax included) so this may vary by country

Evorg · Post by **Evorg** » 03 Aug 2017, 20:07

Yeah I see that. I just had to make sure that MS didn't try to make ekstra money off my purchase. But no worries I bought it this morning

Thank you very much for a fantastic program - hopefully I will eventually be able to contribute in the forums and give a bit back

eldar4 · Post by **eldar4** » 27 Aug 2017, 06:08

Hey, I got FileBot V. 4.7.9 installed on my PC, but I can't find a way to upgrade the version using Windows Store.

Mathematicus · Post by **Mathematicus** » 10 Sep 2017, 23:08

I bought a new PC and I am trying to install Filebot on it. I had previously purchased it Order #3468030864), but I am unable to re-download it from the microsoft store. I can get to it in the store, but all options are grayed out.

Post by **rednoah** » 11 Sep 2017, 03:18

Are you using the Windows Store website or the Windows Store application? Are you logged in with your Microsoft account?

Please provide a screenshots of all options being grayed out.

DarkStar3333 · Post by **DarkStar3333** » 21 Sep 2017, 04:34

Created an account to PM you as instructed, Apparently you cant send PMs without a post.

Doing that now I suppose.

dark88 · Post by **dark88** » 02 Nov 2017, 12:25

Hi,

i have an Windows 7 pc and use the portable filebot v4.6.1, how can i get the new version (v 4.7.9) portable?
I have make a donation via PayPal (If you need my paypal transactionno. PM me)

Thanks for the help

rednoah wrote: 05 Nov 2016, 18:49 FileBot is available on the Windows Store since today! No more NSIS / MSI installers or manual updates!

➔ Purchase FileBot on the Windows Store

Make sure to uninstall previous versions of FileBot before purchasing FileBot on the Windows Store. If FileBot nags about updates or donations, then you are inadvertently running a legacy version of FileBot, and not the latest Windows Store version.

Notes:

Windows 10 with all the latest updates is highly recommended, to make sure the Windows Store works smoothly.

Feedback would be much appreciated. Free Promo Codes are available upon request (PM me) especially for anyone who has contributed one way or another in the past.

Promo Codes are available for anyone who has donated more than $5 before 2012 or more than $10 before 2014 or more than $20 before 2016.

Promo Codes can be earned by helping out here in the forums. If you're a FileBot Pro, then earning yourself a Promo Code is a piece of cake.

Promo Codes are available to any and all open-source developers that have contributed anything of value to any open-source project (developers, maintainers, designers, translators, etc).

If you're affiliated with any of the projects or services that FileBot is built on (e.g. MediaInfo, TheTVDB, etc) then you can have promo codes for you and all your friends.

Do you regularly contribute to society without expecting to get paid? e.g. suicide hotline, language teaching for immigrants, voluntary fire and rescue service, etc. You most definitely deserve a promo code!

Troubleshooting:

FileBot does not require you to install Java on your system. The Windows Store package includes FileBot and all it's dependencies including a JRE. If FileBot asks about Java, then you are inadvertently running a legacy version of FileBot, and not the latest Windows Store version.

Have you tried uninstalling and then reinstalling FileBot? If you have previously installed FileBot from outside the Windows Store, then it is highly recommended to that you remove any existing legacy installs of FileBot before installing FileBot from the Windows Store.

The Windows Store version of FileBot will import your existing settings from legacy versions of FileBot on startup. You can use remove-java-preferences.reg to clear all existing legacy FileBot settings from the Windows registry.

If you have trouble with the Windows Store, please contact Microsoft Support:
https://support.microsoft.com/en-us/contactus/

If you have questions regarding the Windows Store and troubleshooting issues, you can ask here:
https://answers.microsoft.com/en-us/win ... ws_install

Post by **rednoah** » 02 Nov 2017, 12:35

The legacy packages are still available on SourceForge.

agentbanks · Post by **agentbanks** » 17 Nov 2017, 20:25

I have Windows 10 and filebot installed from the windows store. Filebot use to work just fine. But now when I launch filebot, I get a blue screen of death every time. I have installed all the latest drivers and trouble shoot my hardware. Filebot is the only thing that is causing my pc to go into a BSOD and it does this as soon as I try to launch it. I'm not sure where the logs are located for the windows store version of filebot.

I'm more than happy to send logs or anything you need to help trouble shoot this issue.

Post by **rednoah** » 18 Nov 2017, 11:04

Well, if it's a BSOD then there's something seriously wrong with Windows. By design, an app cannot cause a BSOD.

Make sure you have the latest version of Windows 10, i.e. the Fall Creators Update with all the latest minor updates. Then disable anything that interferes with Windows at a lower level, i.e. graphics drivers, anti-virus, Rivertuner, Bitdefender, etc. As a last resort, a clean install of Windows will almost certainly solve the issue.

The BSOD itself might give you some clues as to what part of the Windows kernel crashed. What does it say?

BigSteve84 · Post by **BigSteve84** » 10 Dec 2017, 14:01

Hay ive only just found out about filebot, (ive been living under a rock) but i see the first post and im a volunteer at my local fire and rescue service, so wonder if im eligible for a free code

Xerloq · Post by **Xerloq** » 11 Dec 2017, 16:20

Just discovered FileBot as well, and want to know if there's a way to try it before committing to it. I will send a PM for a promo code with details on my volunteer work, per the op.

SamBudeh · Post by **SamBudeh** » 16 Jan 2018, 15:09

I just read about Filebot, I would really appreciate a promo code.

Post by **rednoah** » 16 Jan 2018, 18:06

Sure. There are ways to qualify for a promo code:
viewtopic.php?f=10&t=4288

Smeulf · Post by **Smeulf** » 06 Feb 2018, 23:38

Hi rednoah,

As a former member of an open source project (Media Portal), as a tester/debugger, am I eligible for a promo code ?

Please feel free to PM me if you need more information.

All the best.

Smeulf.

Post by **rednoah** » 07 Feb 2018, 04:33

Yes, absolutely. PMed you a promo code.

jusafreak77 · Post by **jusafreak77** » 09 Mar 2018, 13:36

I have donated before i went to windows 10 now i have to pay 20 bucks for the new version from the windows store?

Post by **rednoah** » 09 Mar 2018, 13:49

rednoah wrote: 05 Nov 2016, 18:49 Promo Codes are available for anyone who has donated more than $5 before 2012 or more than $10 before 2014 or more than $20 before 2016.

Please PM me your donation confirmation so I can issue a promo code for you.

Riggspsk · Post by **Riggspsk** » 11 Mar 2018, 21:10

rednoah,
Due to a long winded list of personal/family related issues, I have been mostly off the internet for the last several weeks. I was informed of a Filebot sale on the windows store for $4.99, that is now expired. Is there anyway to get that price now? I have been out of work for several months. I would love to support your software, but I can’t justify the $20 price tag.

I do volunteer to help clean up my local parks twice a month. Just don’t think it will live up to the standards of a promo code.

uriah · Post by **uriah** » 12 Mar 2018, 03:28

Hey Rednoah,

In Australia your app is listed at $29.95 which is a pretty high price point for most consumer software. Will you be charging for each version? Each minor version? Will you be asking people to pay again in 1 year?

ZeroByDivide · Post by **ZeroByDivide** » 12 Mar 2018, 05:32

uriah wrote: 12 Mar 2018, 03:28 Hey Rednoah,

In Australia your app is listed at $29.95 which is a pretty high price point for most consumer software. Will you be charging for each version? Each minor version? Will you be asking people to pay again in 1 year?

It's a one time payment for the lifetime of the application. No charge for version changes nor having to pay again down the line.

Post by **rednoah** » 12 Mar 2018, 05:46

I couldn't even charge for upgrades if I wanted to. The Microsoft Store doesn't support that. If you buy FileBot on the Microsoft Store you'll get a lifetime license and updates forever, so the price has to account for that. It works pretty much the same as the App Store on iOS and the Google Play Store.

uriah · Post by **uriah** » 12 Mar 2018, 05:56

Oh, okay. On the App Store they get around that by taking down that app and releasing a new version as a seperate app. I hate apps like that, but it happens with a fair few I've had in the past, some of which cost me a lot of money.

I've made contributions to several open source projects, any chance of a promo code?

Post by **rednoah** » 12 Mar 2018, 06:08

uriah wrote: 12 Mar 2018, 05:56 Oh, okay. On the App Store they get around that by taking down that app and releasing a new version as a seperate app. I hate apps like that, but it happens with a fair few I've had in the past, some of which cost me a lot of money.

I won't do that. FileBot is priced accordingly.

uriah wrote: 12 Mar 2018, 05:56 I've made contributions to several open source projects, any chance of a promo code?

Yes. Please list your contributions, and GitHub project / pull request links if you can.

jusafreak77 · Post by **jusafreak77** » 13 Mar 2018, 14:47

I pm'd directly and was pointed to this forum. I donated about a year ago to this cause wondering how do we get the promo codes

Post by **rednoah** » 13 Mar 2018, 16:11

You can PM me your donation details and then I'll issue a promo code. This is a manual process.

Latinkidmj · Post by **Latinkidmj** » 15 Mar 2018, 15:25

I believe I bought Filebot previously, how can I redownload it? Also, I've repeatedly reported to the Microsoft people that Filebot CAN'T BE BOUGHT on the MS Store website. The button isn't clickable there and other software doesn't work either. I've tried buying Adobe products on the Microsoft store and they're not clickable either. I don't know what's up with that...hope you can help me

Post by **rednoah** » 15 Mar 2018, 16:01

You'll have to use the Microsoft Store app, not the web browser. If you still can't figure it out, please post a screenshot of what you see.

POTI · Post by **POTI** » 16 Mar 2018, 18:47

I have donated several times over the years. I am not running Win10, I am still on Win7. Is there a way to get the latest version that will work on win7? I would also like a promo code.

whiskey · Post by **whiskey** » 17 Mar 2018, 20:30

I've been trying to purchase FileBot, but for some reason I seem to have lost the Windows store app! I'm using Windows 10. I have tried to follow the tutorials how to restore it using powershell, but the store app is just not found.

Do you offer some other method of purchase?

I'm sorry for any possible inconvenience.

Post by **rednoah** » 17 Mar 2018, 20:47

You can't "loose" the Windows Store app. Just type "Store" in the Start menu search if you can't find it.

ZMD · Post by **ZMD** » 17 Mar 2018, 21:14

Hallo, ich habe schon am 03.04.2017 gespendet, muss ich jetzt nochmal spenden, um die Software zu erhalten!?
Unterlagen können vorgelegt werden!

Post by **rednoah** » 18 Mar 2018, 03:45

Please PM me your donation details and I'll have a look. You may be eligible for a promo code.

whiskey · Post by **whiskey** » 18 Mar 2018, 13:12

rednoah wrote: 17 Mar 2018, 20:47 You can't "loose" the Windows Store app. Just type "Store" in the Start menu search if you can't find it.

Well that's what I also thought before I went and lost the damn app. Here's a screenshot with the browser unable to open the links to store and nothing found in programs

https://i.imgur.com/TKnaODt.png

Post by **rednoah** » 18 Mar 2018, 14:04

That is strange indeed. Are you using some kind of strange version of Windows?

A Factory Reset would almost certainly fix the problem no matter how screwed up your Windows install is. But that's a last resort.

whiskey · Post by **whiskey** » 18 Mar 2018, 15:10

rednoah wrote: 18 Mar 2018, 14:04 That is strange indeed. Are you using some kind of strange version of Windows?

A Factory Reset would almost certainly fix the problem no matter how screwed up your Windows install is. But that's a last resort.

Just basic W10. I'm not in much need of the store - only use would have been to purchase FileBot, but I will have to do that later.

leesylou80 · Post by **leesylou80** » 19 Mar 2018, 22:01

I love FileBot and find it really helpful in renaming so thank you!

Please bear with me for a second whilst I explain. I was studying to be a teacher when I was 20 and in my first year of University, I had a stroke. Then in my second year, I had another stroke. I developed "acquired dyslexia" which, for an English Literature teacher who wanted to teach English, was not good! I did all my exams though and I got a degree but unfortunately, the government wouldn't let me become a teacher as I didn't have a good health record

Since then, I have been in and out of hospital, had loads of medical procedures including major liver surgery and am now under investigation at the Marsden (a major cancer hospital in London) for Fibromatosis. I also have Lupus, Antiphospholipid Syndrome (hence the strokes) and am in chronic pain.

Although I am really rather unwell and on benefits because I can't work, I don't believe that it's fair to use an app/programme like yours for free. If you use it a lot, you donate or buy it. I use yours a lot and whilst I don't do anything as amazing as some of the people on here (all I can say I do is to help train doctors by being a test patient - from research to being a pin-cushion!), I would really like the opportunity to donate to you outside of Windows Store. So if there is a way of doing this, I am happy to give up my cans of Pepsi and donate to you in order to get a licence!

Is there any way that this can be done?

Thank you again for making this!

Post by **rednoah** » 20 Mar 2018, 01:50

Dear Lisa. Promo code sent via PM. That's the least I can do for you.

PS: I like your humour!

leesylou80 wrote: 19 Mar 2018, 22:01 All I can say I do is to help train doctors by being a test patient - from research to being a pin-cushion!

jerbyjoober · Post by **jerbyjoober** » 21 Mar 2018, 18:44

I have been using FileBot for several years, I used it on my VM and it has Windows 7 on it. When you went to the Windows 10 store version, we were still able to have gotten it from sourceforge. I "think" i donated back then, but I cannot remember. I do know that the message used to say "Thanks for your support". The main reason that I used FileBot was because of the Run Program feature in uTorrent. It works BEAUTIFULLY! But a few weeks ago that all broke. I have thought about getting it for Windows 10, but I use Windows 7. Do you not have a Windows 7 version that would work? I have no problem paying for it, and I would have already if I could use the Windows 10 app on Windows 7.

easy90rider · Post by **easy90rider** » 28 Mar 2018, 20:38

@rednoah:
This https://www.reddit.com/r/filebot/commen ... u/dvh20hg/ got me here.

First of all, "Price Level 20" is more than a day's work for me... (damn, I need to move...)

But since I use and like your software, I promised myself that if I got to 20000 renamed files I will buy the software... I am at 13000-14000.
I have to confess that I am one of them evil ones who used the app built for older Windows, on Windows 10 (It was really easy to install, to be honest, right click on the installer -> properties, make some changes and that's it.)

Not too long ago you released 4.7.19, and now I get a nag screen every time I start the app. I also knew that 4.7.9 is the last freely available build.
So I went to the store and saw that the app is on 50% sale, so I said to myself that it would be wise to buy (hey, it's just half a day of work) but the only problem is that stupid Microsoft store doesn't let me buy it... I get this error when I try to pay. https://imgur.com/qgrlUu3
I have successfully used that payment method before, by the way, so I don't know what's wrong...

So I guess I am left with using the app as long as the APIs work... Or pray that someday Microsoft store will work... Or hope that there is an updated Linux build... Or?

P.s. I tried Phoenix09's prebuilt version but it has UI issues, I think it's because of 125% scale, but I am not sure, so I went back to 4.7.9. Does the Microsoft store app have UI issues too?

Post by **rednoah** » 29 Mar 2018, 05:38

1.
Less than 600 EUR per month? Where are you from? What is your profession?

2.
The error message says you should contact Microsoft Support. Did you contact Microsoft Support? What did they say?

3.
If you're using Phoenix09's build, then you're not welcome to impose on my time here in the official forums, but very welcome to ask Phoenix09 for support on any issues that you may have:
https://github.com/Phoenix09/filebot/issues/3

4.
FileBot is tested on 1x and 2x resolution, so it'll work best on 100% and 200% scale factors. I wouldn't recommend using non-integer scale factors. Apple wisely does the same and only supports 1x, 2x and 4x scale factors.

easy90rider · Post by **easy90rider** » 29 Mar 2018, 17:21

rednoah wrote: 29 Mar 2018, 05:38 1.
Less than 600 EUR per month? Where are you from? What is your profession?

I make a bit more than half of that, eastern Europe (EU), IT support.

2.
The error message says you should contact Microsoft Support. Did you contact Microsoft Support? What did they say?

I had to move my account to local, I had it on USA so that I could use Cortana, but I also had to use a different credit card... - in case others have the same issue, try to do what I did.

3.
If you're using Phoenix09's build, then you're not welcome to impose on my time here in the official forums, but very welcome to ask Phoenix09 for support on any issues that you may have:
https://github.com/Phoenix09/filebot/issues/3

I am not using that, I actually find it nice to see how many files has Filebot renamed!

4.
FileBot is tested on 1x and 2x resolution, so it'll work best on 100% and 200% scale factors. I wouldn't recommend using non-integer scale factors. Apple wisely does the same and only supports 1x, 2x and 4x scale factors.

Yes, but 2x would be crazy to use

Maybe on a 4k monitor.
Anyway, it seems that Phoenix09 messed something up...

P.S. https://imgur.com/7od2WqF

Post by **rednoah** » 30 Mar 2018, 07:29

You're welcome. Thanks for purchasing FileBot. It's almost as if that special offer appeared just for you.

Hunkulees · Post by **Hunkulees** » 30 Mar 2018, 15:12

“Do you regularly contribute to society without expecting to get paid? e.g. suicide hotline, language teaching for immigrants, voluntary fire and rescue service, etc. You most definitely deserve a promo code!“

I’ve never donated to Filebot before (only recently discovered this program) , but I do volunteer to paint houses for low income families every other weekend

Doing a bit of it this very weekend as a matter of fact

exSnake · Post by **exSnake** » 31 Mar 2018, 00:48

MrMax wrote: 27 Feb 2017, 03:49 No, account isn't blocked. It's working fine for other apps.

Same problem here, how did you resolved?

aphewang · Post by **aphewang** » 31 Mar 2018, 05:35

Is this not supported on OSs before win10 now? I've been using filebot on my win2012 server for quite some time now, but it appears I won't be able to upgrade past the version I currently have installed (4.7.9)

Latinkidmj · Post by **Latinkidmj** » 03 Apr 2018, 19:56

whiskey wrote: 18 Mar 2018, 15:10
rednoah wrote: 18 Mar 2018, 14:04 That is strange indeed. Are you using some kind of strange version of Windows?

A Factory Reset would almost certainly fix the problem no matter how screwed up your Windows install is. But that's a last resort.
Just basic W10. I'm not in much need of the store - only use would have been to purchase FileBot, but I will have to do that later.

I STILL can't buy the damn software on the Microsoft Store in either the App OR the Browser. The "Buy" button JUST. ISN'T. CLICKABLE.

Post by **rednoah** » 05 Apr 2018, 07:32

Can you provide a screenshot of the Windows Store app showing this unclickable button?
https://snag.gy/

rictor9227 · Post by **rictor9227** » 05 Apr 2018, 10:51

I have re installed windows and now my original purchase of filebot isn't available. windows store is requesting more money and not allowing me to download my previous purchase.

Post by **rednoah** » 05 Apr 2018, 14:41

Did you log in with your Microsoft Account? It's not possible to purchase the same application twice with the same Microsoft Account.

rictor9227 · Post by **rictor9227** » 05 Apr 2018, 17:26

rednoah wrote: 05 Apr 2018, 14:41 Did you log in with your Microsoft Account? It's not possible to purchase the same application twice with the same Microsoft Account.

Yes, I was logged into my only microsoft account and still just shows the price I don't have the ability to DL

Post by **rednoah** » 05 Apr 2018, 17:50

Can you provide a screenshot?
https://snag.gy/

Please check your purchase history to confirm that you have purchased FileBot with this account.

rictor9227 · Post by **rictor9227** » 05 Apr 2018, 19:10

here is the screen shot
https://snag.gy/oyQjSr.jpg

Post by **rednoah** » 06 Apr 2018, 01:29

Please use the Microsoft Store application and not the website. Then search for FileBot and see what it says. Please post a screenshot every step of the way.

ozymandeus · Post by **ozymandeus** » 08 Apr 2018, 05:51

I use Filebot on a server and cannot load Windows Store on it. I have purchased Filebot on the Store from my Windows 10 PC hoping that this would let me add it to my server but I cannot do this.
Is there anyway I can still get an msi version?

ozymandeus · Post by **ozymandeus** » 08 Apr 2018, 22:11

OK, so I see in another forum that you won't do this unless a premium price is paid. No worries, I'll just use my Win10 PC for this going forward.

Post by **rednoah** » 09 Apr 2018, 03:30

That would be appreciated. Thank you.

bdedi · Post by **bdedi** » 13 Apr 2018, 01:22

RedNoah,

We chatted the other night/day on FB. With regards to justifying the promo code:
Promo Codes are available for anyone who has donated more than $5 before 2012 or more than $10 before 2014 or more than $20 before 2016.
I've donated twice, $10 recently, within the month and back in July 2015. If you want me to find my paypal information for those donations I will.

Post by **rednoah** » 13 Apr 2018, 03:11

That should be fine. Please PM me your July 2015 donation details as I haven't been able to find them in my previous searches.

c0pperhe4d · Post by **c0pperhe4d** » 22 Apr 2018, 18:32

Greetings,

somehow, i encountered troubles with re-installing Filebot. It did work for a long time after purchase, but a while ago it's behaviour was very odd. So I decided to delete it and install it fresh from windows store.

But now I'm just getting errors when trying to install these app.
Error Codes are:
Code: 0x80070005
Code: 0x80240013

I'm using Windows 10, which is up to date.

Anyone encounter this problem, too, and was able to fix this?
Or, dear developer, could you look into this nagging error?

Thanks in advance!
If more information is necessary, please don't hesitate to yell at me

edited: clarified the OS

Post by **rednoah** » 23 Apr 2018, 06:16

Is this a Windows Store error message? Did you contact Microsoft Support?

Unfortunately, not much I can do about these kind of errors, since code changes in FileBot can't fix Windows issues. However, the general recommendation is to disable / uninstall tools the interfere with Windows (e.g. firewall, anti-virus, etc) or to completely factory reset Windows 10. Logging in and out of the Windows Store might sometimes resolve licensing issues (e.g. after a motherboard / hardware change).

Windows 10 Factory Reset is the silver bullet here and will most assuredly fix the problem, but understandably, it might be a last resort for you. I recommend trying it with a secondary Windows 10 machine first.

Post by **rednoah** » 24 Apr 2018, 00:45

JS8 wrote:23 Apr 2018, 23:41 Dear Rednoah,

I used your software a while back and am intending to buy the new version. I have two questions:

1. I am not a coder, but I do contribute in the forums and chat support areas for both Plexguide and Cloudbox, which are open source media services using docker, ansible, etc. I know this is only a small contribution, but if you would be kind enough to send a promo it would help me to afford a licensed version of filebot.

2. Does a license cover only one platform? e.g. Windows or Mac? Or would it cover both platforms? I use a Mac at home, but am likely moving to Win 10 for schoolwork shortly.

Thank you and kind regards

1.
Please post links to your forums profile and larger posts such as tutorials if any.

2.
As you'll be purchasing FileBot from Apple / Microsoft, each license will be limited to the Store you buy it from, and thus limited to that platform. Think iOS App Store / Google Play Store. Same thing.

ZMD · Post by **ZMD** » 28 Apr 2018, 20:49

Hello, my FileBot does not start anymore. I purchased it from the Windows Store.

SlyxR · Post by **SlyxR** » 29 Apr 2018, 00:50

Hello @rednoah,

i tried to write you a PM but I don't have the permission to do so I'm writing you here.
I am interested in a promo code for filebot if possible.
I work voluntarily for the "Suchthilfe e.V Detmold" association in Germany, we help people to get rid of alcohol and drugs addiction and support them in detoxification and therapy. We also go to schools and work preventively against drugs and alcohol and educate the students against them.

If you need further information please write me a PM.

kind regards
SlyxR

Post by **rednoah** » 29 Apr 2018, 04:24

ZMD wrote: 28 Apr 2018, 20:49 Hello, my FileBot does not start anymore. I purchased it from the Windows Store.

Can you provide more information? Such as screenshots?

Post by **rednoah** » 29 Apr 2018, 04:25

SlyxR wrote: 29 Apr 2018, 00:50 Hello @rednoah,

i tried to write you a PM but I don't have the permission to do so I'm writing you here.
I am interested in a promo code for filebot if possible.
I work voluntarily for the "Suchthilfe e.V Detmold" association in Germany, we help people to get rid of alcohol and drugs addiction and support them in detoxification and therapy. We also go to schools and work preventively against drugs and alcohol and educate the students against them.

If you need further information please write me a PM.

kind regards
SlyxR

That should be fine. I'm not able to hand out promo codes at this point though. Please remind me in 2 weeks time.

SlyxR · Post by **SlyxR** » 30 Apr 2018, 14:59

OK, I'll remind you in two weeks. I'll just write you a PM or should I post here again ?