After purchasing FileBot via Paddle, you will receive 2 emails. The first email from [email protected] is your payment and license confirmation. The second email from [email protected] will contain your license file (e.g. T1000.psm) as attachment.
If you did not receive 2 emails, please check your Spam folder. If you're using a Desktop application to receive Email via POP3 or IMAP, please check the Spam / Junk mail folder via the web interface as well.
If you have received no email at all then you have likely mistyped your email address or your mail server is rejecting emails. In this case, please PM me your name and @gmail.com address, so I can manually resend your license.
You will need at least 1 public post before you can write a PM. If you are a new users with 0 posts, just post something on this thread.
1. Paddle Payment & License Confirmation:
You may Select & Copy the License Key text and then click on Paste License Key in the FileBot application when prompted to activate FileBot.
Please select the entire text in the grey text area under License Key (including the BEGIN PGP SIGNED MESSAGE line at the beginning and the END PGP SIGNATURE line at the end).
2. FileBot License File:
You may Save the Attachment to your computer and then click on Select License File in the FileBot application when prompted to activate FileBot.
Microsoft email accounts (e.g. @hotmail.com, @outlook.com, etc) are notorious for blocking emails. Contact us if you did not receive your license file, and consider using @gmail.com for important email in the future.
Email providers that are known to silently block emails (or simply fail to receive email due to bad mail server configuration) from [email protected] without telling you:
How do I install my license file?
You can activate your license by double-clicking on the license file or right-clicking the license file and opening it with FileBot.
If you've already started using FileBot, then you can also activate the license from within the app when prompted:
If you are using the command-line, then you can install your license with the filebot --license *.psm command:
Code: Select all
filebot --license *.psm