[FAQ] How do I activate my license?

[rednoah]

Activating this program is a joke, its maybe easy if you can follow there how to. But with no email attachment to copy or spot to paste the key I am starting to think this is a scam i fell for.

I've resent your licence file:

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09.02.2019 03:13	Delivered: [email protected] → [email protected] 'FileBot License (Order P6943319)' Server response: 250 OK

Note that your license file has successfully been sent to your hotmail address, and was accepted successfully by hotmail, so I know that you've got it, so if you can't find it, then you may want to read up on how to find the spam / junk mail folder in your favorite email service:

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08.02.2019 16:37	Delivered: [email protected] → [email protected] 'FileBot License (Order P6943319)' Server response: 250 OK

[Unbeliever]

Bought Filebot in Microsoft Store. Very happy for the program!!
Did receive order and receipt (MS order nr 3150199303). Have been using it since then (2018-08-11) but after a recent Win reinstall I cannot license Filebot anymore. Cannot remember how I did it the first time since I have no email with a license file...

What should I do?

[rednoah]

Bought Filebot in Microsoft Store. Very happy for the program!!
Did receive order and receipt (MS order nr 3150199303). Have been using it since then (2018-08-11) but after a recent Win reinstall I cannot license Filebot anymore. Cannot remember how I did it the first time since I have no email with a license file...

What should I do?

You have purchased FileBot on the Windows Store, which means it's completely unrelated to this particular thread, which is about the standalone license system.

If you have trouble with the Windows Store, then it's best to contact Microsoft Support. In general, if you have purchased FileBot on the Windows Store, then you don't have a separate license file, but you can always reinstall via the Store as long as you log in with the same Microsoft account. It works like any other digital purchase on iOS / Android / Steam / etc.

[Unbeliever]

Ahh, of course!

Thnx!

[aziesmer]

Posting to PM

[Moebius]

Having trouble finding PM.... will keep looking.

[Splash]

No license receive, i PM you thanks you!
Sorry for my english i'm french!

[rednoah]

You have mistyped your email address. It's @gmail.com and not @mail.com probably.

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Failed: [email protected] → [email protected] 'FileBot License (Order P6998508)' Server response: 550 Requested action not taken: mailbox unavailable