I generally don't respond to these requests if you don't give it some minimal effort yourself to figure it out:
* You didn't include console output that demonstrates the issue
* You didn't purchase FileBot from the Windows Store
* You didn't try to use the latest release? I do not have time to debug old releases. Maybe the issue has been fixed already?
* Your sysinfo output is full of errors and warnings because you're using 32-bit Java for some reason. I do not look into issues unless you first deal with the warnings thrown at you left and right. Maybe your install is bad and that's why some features aren't working?

*3 and *4 couldn't have been an issue if you had been using the Windows Store.
I'll make an exception.
1.
How many different files have you tested to confirm the problem?
2.
What was the console output?
3.
Files that are not ID3 tagged will be ignored. Are the files you've tested with ID3 tagged?