[d3d9.dll+0xfd0c] RivaTuner crashes FileBot

[mshannon4]

I have windows 10 Pro and all updates are installed. I purchased filebot from the windows store and it was downloaded to my computer. When I try to run the app.
all I get is the activity light twirling for about 2 seconds and nothing else. I have also tried right clicking and running as administrator with the exact same results
other than I get the message do I want to allow this to make changes to my PC. There are no screen shots to add because it never even starts. I checked the task manager several times and it does not show up under processes. Under app history it shows up for 1 to 2 seconds on CPU time. This is the only evidence that it even tried to start.
Please help
Thank you
Mike

[rednoah]

Please open CMD and run filebot? What does the console output say?

[mshannon4]

Code: Select all

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffd5eabfd0c, pid=1568, tid=0x000000000000165c
#
# JRE version: Java(TM) SE Runtime Environment (8.0_141-b15) (build 1.8.0_141-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.141-b15 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [d3d9.dll+0xfd0c]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x000000002931e000):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=5724, stack(0x0000000029be0000,0x0000000029ce0000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x0000000000000000

Registers:
RAX=0x0000000000000000, RBX=0x0000000029cddcd0, RCX=0x0000000030cb6aa0, RDX=0x0000000029cde4e0
RSP=0x0000000029cddc28, RBP=0x0000000029cddfc0, RSI=0x0000000000000001, RDI=0x0000000030cd9720
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x0000000030cb78bc, R11=0x0000000000000246
R12=0x0000000000000001, R13=0x0000000029cde4e0, R14=0x0000000000000000, R15=0x0000000000000000
RIP=0x00007ffd5eabfd0c, EFLAGS=0x0000000000010246

Top of Stack: (sp=0x0000000029cddc28)
0x0000000029cddc28:   00007ffd5eac167f 0000000029cddc88
0x0000000029cddc38:   0000000029cddc90 0000000000000698
0x0000000029cddc48:   0000000000010001 0000000000000000
0x0000000029cddc58:   0000000030cd9720 0000000000000000
0x0000000029cddc68:   00007ffd5ead76a6 0000000000000000
0x0000000029cddc78:   0000000000000000 0000000000000001
0x0000000029cddc88:   0000000000000001 0000000000000000
0x0000000029cddc98:   0000000000000000 0000000029cddd40
0x0000000029cddca8:   0000000000000001 0000000000000000
0x0000000029cddcb8:   00007ffd83b04375 0000000029cddd90
0x0000000029cddcc8:   0000000000000001 0000000000000000
0x0000000029cddcd8:   0000000000000000 000000002b7f8ee0
0x0000000029cddce8:   0000000030cb6aa0 0000000000000000
0x0000000029cddcf8:   0000000000005c88 0000000000000008
0x0000000029cddd08:   0000000000000001 0000000000005c88
0x0000000029cddd18:   0000000000140008 0000000000000048 

Instructions: (pc=0x00007ffd5eabfd0c)
0x00007ffd5eabfcec:   e9 10 fe ff ff cc cc cc cc cc cc cc cc cc cc cc
0x00007ffd5eabfcfc:   cc cc cc cc ff 25 00 00 00 00 30 96 01 80 01 00
0x00007ffd5eabfd0c:   00 00 5c 24 20 55 56 57 41 54 41 55 41 56 41 57
0x00007ffd5eabfd1c:   48 8d 6c 24 c0 48 81 ec 40 01 00 00 48 8b 05 a9 


Register to memory mapping:

RAX=0x0000000000000000 is an unknown value
RBX=0x0000000029cddcd0 is pointing into the stack for thread: 0x000000002931e000
RCX=0x0000000030cb6aa0 is an unknown value
RDX=0x0000000029cde4e0 is pointing into the stack for thread: 0x000000002931e000
RSP=0x0000000029cddc28 is pointing into the stack for thread: 0x000000002931e000
RBP=0x0000000029cddfc0 is pointing into the stack for thread: 0x000000002931e000
RSI=0x0000000000000001 is an unknown value
RDI=0x0000000030cd9720 is an unknown value
R8 =0x0000000000000000 is an unknown value
R9 =0x0000000000000000 is an unknown value
R10=0x0000000030cb78bc is an unknown value
R11=0x0000000000000246 is an unknown value
R12=0x0000000000000001 is an unknown value
R13=0x0000000029cde4e0 is pointing into the stack for thread: 0x000000002931e000
R14=0x0000000000000000 is an unknown value
R15=0x0000000000000000 is an unknown value


Stack: [0x0000000029be0000,0x0000000029ce0000],  sp=0x0000000029cddc28,  free space=1015k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [d3d9.dll+0xfd0c]
C  [d3d9.dll+0x1167f]
C  [d3d9.dll+0x276a6]
C  [d3d9.dll+0x2cb68]
C  [d3d9.dll+0x2a81e]
C  [awt.dll+0x19e2d]
C  [awt.dll+0x19f8b]
C  [awt.dll+0x1a93f]
C  [awt.dll+0x1e4c5]
C  [awt.dll+0x1b609]
C  0x0000000003417f74

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.java2d.d3d.D3DGraphicsDevice.getDeviceCapsNative(I)I+0
j  sun.java2d.d3d.D3DGraphicsDevice.access$000(I)I+1
j  sun.java2d.d3d.D3DGraphicsDevice$1.run()V+8
v  ~StubRoutines::call_stub
j  sun.awt.windows.WToolkit.eventLoop()V+0
j  sun.awt.windows.WToolkit.run()V+58
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x000000000170c000 JavaThread "DestroyJavaVM" [_thread_blocked, id=7632, stack(0x0000000001410000,0x0000000001510000)]
  0x000000002931f000 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=13016, stack(0x000000002a200000,0x000000002a300000)]
=>0x000000002931e000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5724, stack(0x0000000029be0000,0x0000000029ce0000)]
  0x000000002931d800 JavaThread "AWT-Shutdown" [_thread_blocked, id=13064, stack(0x0000000029ae0000,0x0000000029be0000)]
  0x000000002931c800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=10352, stack(0x00000000299e0000,0x0000000029ae0000)]
  0x00000000292c4000 JavaThread "__DEFAULT__" daemon [_thread_blocked, id=2324, stack(0x0000000029400000,0x0000000029500000)]
  0x0000000026a3c800 JavaThread "Service Thread" daemon [_thread_blocked, id=11960, stack(0x0000000028c00000,0x0000000028d00000)]
  0x0000000026a3c000 JavaThread "C1 CompilerThread3" daemon [_thread_blocked, id=9148, stack(0x00000000289a0000,0x0000000028aa0000)]
  0x0000000026a38000 JavaThread "C2 CompilerThread2" daemon [_thread_blocked, id=9708, stack(0x00000000288a0000,0x00000000289a0000)]
  0x0000000026a37000 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=1584, stack(0x00000000287a0000,0x00000000288a0000)]
  0x0000000026a35000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=2808, stack(0x00000000286a0000,0x00000000287a0000)]
  0x0000000026a33800 JavaThread "Attach Listener" daemon [_thread_blocked, id=12644, stack(0x00000000285a0000,0x00000000286a0000)]
  0x0000000026a32800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=12200, stack(0x00000000284a0000,0x00000000285a0000)]
  0x0000000025bd5800 JavaThread "Finalizer" daemon [_thread_blocked, id=12584, stack(0x00000000282b0000,0x00000000283b0000)]
  0x0000000025bd3800 JavaThread "Reference Handler" daemon [_thread_blocked, id=12380, stack(0x00000000281b0000,0x00000000282b0000)]

Other Threads:
  0x0000000025bd2800 VMThread [stack: 0x00000000280b0000,0x00000000281b0000] [id=3828]
  0x0000000026a41000 WatcherThread [stack: 0x0000000028d00000,0x0000000028e00000] [id=2856]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap:
 PSYoungGen      total 153088K, used 26335K [0x0000000715b00000, 0x0000000720580000, 0x00000007c0000000)
  eden space 131584K, 20% used [0x0000000715b00000,0x00000007174b7d40,0x000000071db80000)
  from space 21504K, 0% used [0x000000071f080000,0x000000071f080000,0x0000000720580000)
  to   space 21504K, 0% used [0x000000071db80000,0x000000071db80000,0x000000071f080000)
 ParOldGen       total 349696K, used 0K [0x00000005c1000000, 0x00000005d6580000, 0x0000000715b00000)
  object space 349696K, 0% used [0x00000005c1000000,0x00000005c1000000,0x00000005d6580000)
 Metaspace       used 10457K, capacity 10662K, committed 11008K, reserved 1058816K
  class space    used 1348K, capacity 1431K, committed 1536K, reserved 1048576K

Card table byte_map: [0x0000000012400000,0x0000000013400000] byte_map_base: 0x000000000f5f8000

Marking Bits: (ParMarkBitMap*) 0x000000006badd850
 Begin Bits: [0x00000000142b0000, 0x000000001c270000)
 End Bits:   [0x000000001c270000, 0x0000000024230000)

Polling page: 0x00000000005f0000

CodeCache: size=245760Kb used=2476Kb max_used=2494Kb free=243283Kb
 bounds [0x0000000003400000, 0x0000000003680000, 0x0000000012400000]
 total_blobs=1043 nmethods=635 adapters=321
 compilation: enabled

Compilation events (10 events):
Event: 1.961 Thread 0x0000000026a3c000  632   !   3       java.net.URL::<init> (543 bytes)
Event: 1.963 Thread 0x0000000026a3c000 nmethod 632 0x000000000365ec10 code [0x000000000365f0e0, 0x00000000036622b8]
Event: 1.963 Thread 0x0000000026a3c000  633  s!   3       java.net.URLStreamHandler::getHostAddress (54 bytes)
Event: 1.963 Thread 0x0000000026a3c000 nmethod 633 0x0000000003664710 code [0x00000000036648a0, 0x0000000003664f78]
Event: 1.963 Thread 0x0000000026a3c000  631       3       java.net.URL::<init> (8 bytes)
Event: 1.963 Thread 0x0000000026a3c000 nmethod 631 0x0000000003665110 code [0x0000000003665280, 0x0000000003665408]
Event: 1.963 Thread 0x0000000026a3c000  634       1       java.util.ResourceBundle$CacheKey::hashCode (5 bytes)
Event: 1.963 Thread 0x0000000026a3c000 nmethod 634 0x000000000365a550 code [0x000000000365a6a0, 0x000000000365a7b0]
Event: 1.981 Thread 0x0000000026a35000 nmethod 626 0x0000000003669f50 code [0x000000000366a1c0, 0x000000000366bab0]
Event: 1.982 Thread 0x0000000026a37000 nmethod 629 0x000000000366cd50 code [0x000000000366cfc0, 0x000000000366e870]

GC Heap History (0 events):
No events

Deoptimization events (10 events):
Event: 0.706 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d9dac method=java.io.DataInputStream.readChar()C @ 4
Event: 0.706 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d9dac method=java.io.DataInputStream.readChar()C @ 4
Event: 0.706 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d9dac method=java.io.DataInputStream.readChar()C @ 4
Event: 0.712 Thread 0x000000000170c000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x00000000035dbcd8 method=sun.text.normalizer.Trie.getCodePointOffset(I)I @ 9
Event: 0.712 Thread 0x000000000170c000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x00000000035db380 method=sun.text.normalizer.Trie.getCodePointOffset(I)I @ 9
Event: 0.761 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d57c8 method=java.io.DataInputStream.readInt()I @ 4
Event: 0.761 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d57c8 method=java.io.DataInputStream.readInt()I @ 4
Event: 0.761 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d57c8 method=java.io.DataInputStream.readInt()I @ 4
Event: 0.761 Thread 0x000000000170c000 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000035d57c8 method=java.io.DataInputStream.readInt()I @ 4
Event: 0.776 Thread 0x000000000170c000 Uncommon trap: reason=unstable_if action=reinterpret pc=0x00000000035bf12c method=java.lang.String.startsWith(Ljava/lang/String;I)Z @ 25

Internal exceptions (10 events):
Event: 1.115 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716573748) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.115 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716573958) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.115 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716575490) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.115 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x00000007165756a0) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.127 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716581ba8) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.127 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716581db8) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.131 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716589b00) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.131 Thread 0x000000000170c000 Exception <a 'java/security/PrivilegedActionException'> (0x0000000716589d10) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jvm.cpp, line 1390]
Event: 1.810 Thread 0x000000000170c000 Exception <a 'java/io/FileNotFoundException'> (0x00000007167aec20) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jni.cpp, line 709]
Event: 1.916 Thread 0x000000002931f000 Exception <a 'java/io/FileNotFoundException'> (0x0000000717029848) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\prims\jni.cpp, line 709]

Events (10 events):
Event: 2.010 loading class sun/java2d/pipe/RenderQueue done
Event: 2.010 loading class sun/java2d/d3d/D3DRenderQueue done
Event: 2.010 loading class sun/java2d/pipe/RenderBuffer
Event: 2.010 loading class sun/java2d/pipe/RenderBuffer done
Event: 2.010 loading class sun/java2d/d3d/D3DRenderQueue$1
Event: 2.010 loading class sun/java2d/d3d/D3DRenderQueue$1 done
Event: 2.010 loading class sun/java2d/d3d/D3DGraphicsDevice$1Result
Event: 2.010 loading class sun/java2d/d3d/D3DGraphicsDevice$1Result done
Event: 2.010 loading class sun/java2d/d3d/D3DGraphicsDevice$1
Event: 2.010 loading class sun/java2d/d3d/D3DGraphicsDevice$1 done


Dynamic libraries:
0x00007ff73c0f0000 - 0x00007ff73c127000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\java.exe
0x00007ffd83ae0000 - 0x00007ffd83cbb000 	C:\WINDOWS\SYSTEM32\ntdll.dll
0x00007ffd81cd0000 - 0x00007ffd81d7e000 	C:\WINDOWS\System32\KERNEL32.DLL
0x00007ffd80ad0000 - 0x00007ffd80d19000 	C:\WINDOWS\System32\KERNELBASE.dll
0x00007ffd839d0000 - 0x00007ffd83a71000 	C:\WINDOWS\System32\ADVAPI32.dll
0x00007ffd83220000 - 0x00007ffd832bd000 	C:\WINDOWS\System32\msvcrt.dll
0x00007ffd831c0000 - 0x00007ffd83219000 	C:\WINDOWS\System32\sechost.dll
0x00007ffd832c0000 - 0x00007ffd833e5000 	C:\WINDOWS\System32\RPCRT4.dll
0x00007ffd81420000 - 0x00007ffd8156a000 	C:\WINDOWS\System32\USER32.dll
0x00007ffd80e20000 - 0x00007ffd80e3e000 	C:\WINDOWS\System32\win32u.dll
0x00007ffd83800000 - 0x00007ffd83827000 	C:\WINDOWS\System32\GDI32.dll
0x00007ffd80700000 - 0x00007ffd80888000 	C:\WINDOWS\System32\gdi32full.dll
0x00007ffd80d80000 - 0x00007ffd80e1a000 	C:\WINDOWS\System32\msvcp_win.dll
0x00007ffd80e90000 - 0x00007ffd80f86000 	C:\WINDOWS\System32\ucrtbase.dll
0x00007ffd73d80000 - 0x00007ffd73fe7000 	C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2\COMCTL32.dll
0x00007ffd83500000 - 0x00007ffd837f9000 	C:\WINDOWS\System32\combase.dll
0x00007ffd80a60000 - 0x00007ffd80aca000 	C:\WINDOWS\System32\bcryptPrimitives.dll
0x00007ffd81600000 - 0x00007ffd8162d000 	C:\WINDOWS\System32\IMM32.DLL
0x000000006bb60000 - 0x000000006bc32000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\msvcr100.dll
0x000000006b2c0000 - 0x000000006bb5d000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\server\jvm.dll
0x00007ffd815d0000 - 0x00007ffd815d8000 	C:\WINDOWS\System32\PSAPI.DLL
0x00007ffd7e950000 - 0x00007ffd7e973000 	C:\WINDOWS\SYSTEM32\WINMM.dll
0x00007ffd7e380000 - 0x00007ffd7e38a000 	C:\WINDOWS\SYSTEM32\VERSION.dll
0x00007ffd7e7c0000 - 0x00007ffd7e7eb000 	C:\WINDOWS\SYSTEM32\winmmbase.dll
0x00007ffd80e40000 - 0x00007ffd80e89000 	C:\WINDOWS\System32\cfgmgr32.dll
0x00007ffd70c00000 - 0x00007ffd70c09000 	C:\WINDOWS\SYSTEM32\WSOCK32.dll
0x00007ffd81290000 - 0x00007ffd812fc000 	C:\WINDOWS\System32\WS2_32.dll
0x000000006b2b0000 - 0x000000006b2bf000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\verify.dll
0x000000006b280000 - 0x000000006b2a9000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\java.dll
0x000000006b260000 - 0x000000006b276000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\zip.dll
0x00007ffd81d80000 - 0x00007ffd831b7000 	C:\WINDOWS\System32\SHELL32.dll
0x00007ffd833f0000 - 0x00007ffd8349a000 	C:\WINDOWS\System32\shcore.dll
0x00007ffd80000000 - 0x00007ffd806f2000 	C:\WINDOWS\System32\windows.storage.dll
0x00007ffd83a80000 - 0x00007ffd83ad1000 	C:\WINDOWS\System32\shlwapi.dll
0x00007ffd7ffc0000 - 0x00007ffd7ffd1000 	C:\WINDOWS\System32\kernel.appcore.dll
0x00007ffd7ff70000 - 0x00007ffd7ffbc000 	C:\WINDOWS\System32\powrprof.dll
0x00007ffd7ff50000 - 0x00007ffd7ff65000 	C:\WINDOWS\System32\profapi.dll
0x000000006b240000 - 0x000000006b25a000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\net.dll
0x00007ffd7f530000 - 0x00007ffd7f58c000 	C:\WINDOWS\system32\mswsock.dll
0x000000006b220000 - 0x000000006b231000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\nio.dll
0x000000006b080000 - 0x000000006b218000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\awt.dll
0x00007ffd81040000 - 0x00007ffd81100000 	C:\WINDOWS\System32\OLEAUT32.dll
0x00007ffd7ec30000 - 0x00007ffd7ecae000 	C:\WINDOWS\SYSTEM32\apphelp.dll
0x00007ffd7dc70000 - 0x00007ffd7dd05000 	C:\WINDOWS\system32\uxtheme.dll
0x00007ffd81120000 - 0x00007ffd81286000 	C:\WINDOWS\System32\MSCTF.dll
0x0000000180000000 - 0x0000000180037000 	C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
0x000000006c130000 - 0x000000006c1d3000 	C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9279_none_08e667efa83ba076\MSVCR90.dll
0x00007ffd55160000 - 0x00007ffd55314000 	C:\Program Files (x86)\Corsair\Corsair Utility Engine\CorsairOsdHook.x64.dll
0x00007ffd7c8b0000 - 0x00007ffd7c8da000 	C:\WINDOWS\SYSTEM32\dwmapi.dll
0x00007ffd81630000 - 0x00007ffd81775000 	C:\WINDOWS\System32\ole32.dll
0x00007ffd60d70000 - 0x00007ffd60e91000 	C:\WINDOWS\system32\opengl32.dll
0x00007ffd61980000 - 0x00007ffd619ac000 	C:\WINDOWS\SYSTEM32\GLU32.dll
0x00007ffd5eab0000 - 0x00007ffd5ec39000 	C:\WINDOWS\system32\d3d9.dll
0x00007ffd79b90000 - 0x00007ffd79c71000 	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
0x00007ffd80890000 - 0x00007ffd80a59000 	C:\WINDOWS\System32\crypt32.dll
0x00007ffd7ffe0000 - 0x00007ffd7fff1000 	C:\WINDOWS\System32\MSASN1.dll
0x00007ffd80d20000 - 0x00007ffd80d76000 	C:\WINDOWS\System32\WINTRUST.DLL
0x00007ffd815e0000 - 0x00007ffd815fd000 	C:\WINDOWS\System32\imagehlp.dll
0x00007ffd7f990000 - 0x00007ffd7f9a7000 	C:\WINDOWS\SYSTEM32\CRYPTSP.dll
0x00007ffd7f150000 - 0x00007ffd7f184000 	C:\WINDOWS\system32\rsaenh.dll
0x00007ffd7f960000 - 0x00007ffd7f985000 	C:\WINDOWS\SYSTEM32\bcrypt.dll
0x00007ffd7f6d0000 - 0x00007ffd7f6db000 	C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
0x00007ffd46600000 - 0x00007ffd47767000 	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvd3dumx.dll
0x00007ffd7f9b0000 - 0x00007ffd7fb59000 	C:\WINDOWS\SYSTEM32\dbghelp.dll

VM Arguments:
jvm_args: -Dapplication.dir=C:\Users\Mike S\AppData\Roaming\FileBot -Dapplication.deployment=appx -Dapplication.update=skip -Djava.io.tmpdir=C:\Users\Mike S\AppData\Roaming\FileBot\tmp -Djava.net.useSystemProxies=true -DuseNativeShell=false -DuseExtendedFileAttributes=true -DuseCreationDate=false -Dnet.filebot.AcoustID.fpcalc=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\fpcalc.exe -Djna.library.path=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12 -Djna.boot.library.path=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12 -Djava.library.path=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12 -Djna.nosys=true -Djna.nounpack=true -Djava.util.logging.config.file=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\logging.properties -Dnet.filebot.AppUserModelID=PointPlanck.FileBot 
java_command: net.filebot.Main
java_class_path (initial): C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-commons-net.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-javamail.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-jsch.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-launcher.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\args4j.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-io.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-logging.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-net.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-vfs2.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\controlsfx.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ehcache.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\filebot.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\glazedlists_java16.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\groovy-all.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\guava.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\icu4j.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ivy.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\jacksum.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\jna-platform.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\Mike S\AppData\Local\Microsoft\WindowsApps;;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin
USERNAME=Mike S
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows 10.0 , 64 bit Build 15063 (10.0.15063.296)

CPU:total 8 (initial active 8) (4 cores per cpu, 2 threads per core) family 6 model 60 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, avx2, aes, clmul, erms, lzcnt, ht, tsc, tscinvbit, bmi1, bmi2

Memory: 4k page, physical 33486352k(29204464k free), swap 38729232k(32605612k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (25.141-b15) for windows-amd64 JRE (1.8.0_141-b15), built on Jul 12 2017 04:25:12 by "java_re" with MS VC++ 10.0 (VS2010)

time: Mon Jul 24 11:17:08 2017
elapsed time: 2 seconds (0d 0h 0m 2s)

[rednoah]

Q: UI is glitching. FileBot won't start. What's wrong?
Graphics glitching all over? FileBot not working via remote desktop (RDP)? You may need to tell Java Swing to turn off Direct3D rendering.

What's your system information? What graphics card and drivers are you using? Direct3D is crashing the process. This is most likely your solution.

Open CMD and execute this command to turn off Direct3D graphics acceleration:

Code: Select all

setx J2D_D3D false

[mshannon4]

I entered setx J2D_D3D false in the cmd line and I now get the white box for filebot to flash on screen but still wont start.

Here is my sys info. If you need other info please let me know.

Code: Select all

Computer Name:	MikeS (in WORKGROUP) — Mike S
Profile Date:	Monday, July 24, 2017 1:41:17 PM
Advisor Version:	8.5c
Windows Logon:	Mike S
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Operating System
Windows 10 Professional (x64) Version 1703 (build 15063.483)
Install Language: English (United States)
System Locale: English (United States)
Installed: 7/21/2017 2:58:47 AM
Servicing Branch: Current Branch (CB)
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)
System Model
ASUS All Series
Processor a
4.25 gigahertz Intel Core i7-4770K
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8192 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)
Main Circuit Board b
Board: ASUSTeK COMPUTER INC. Z87-DELUXE/DUAL Rev 1.xx
Serial Number: 130612605900116
Bus Clock: 100 megahertz
UEFI: American Megatrends Inc. 1802 01/28/2014
Drives
30259.62 Gigabytes Usable Hard Drive Capacity
10401.03 Gigabytes Hard Drive Free Space

ATAPI iHBS212 2 [Optical drive]
PIONEER BD-RW BDR-209M [Optical drive]

Samsung SSD 840 PRO Series [Hard drive] (256.06 GB) -- drive 0, s/n S1ATNSAF142558D, rev DXM06B0Q, SMART Status: Healthy
ST2000DM001-1ER164 [Hard drive] (2000.40 GB) -- drive 6, s/n Z4Z0VEV4, rev CC25, SMART Status: Healthy
ST3500630AS [Hard drive] (500.11 GB) -- drive 3, s/n 3QG02GFQ, rev 3.AAC, SMART Status: Healthy
ST4000DM005-2DP166 [Hard drive] (4000.79 GB) -- drive 2, s/n WGY0E4TS, rev 0001, SMART Status: Healthy
WDC WD15 01FASS-00W2B0 USB Device [Hard drive] (1500.30 GB) -- drive 9, s/n 152D00539002
WDC WD3003FZEX-00Z4SA0 [Hard drive] (3000.59 GB) -- drive 5, s/n WD-WCC131147176, rev 01.01A01, SMART Status: Healthy
WDC WD3003FZEX-00Z4SA0 [Hard drive] (3000.59 GB) -- drive 1, s/n WD-WCC1F0238994, rev 01.01A01, SMART Status: Healthy
WDC WD40EFRX-68WT0N0 [Hard drive] (4000.79 GB) -- drive 4, s/n WD-WCC4E4AH9JX1, rev 82.00A82, SMART Status: Healthy
WDC WD60 EFRX-68L0BN1 USB Device [Hard drive] (6001.17 GB) -- drive 7, s/n 152D00539000
WDC WD60 EFRX-68L0BN1 USB Device [Hard drive] (6001.17 GB) -- drive 8, s/n 152D00539001
Memory Modules c,d
32702 Megabytes Usable Installed Memory

Slot 'ChannelA-DIMM0' has 8192 MB
Slot 'ChannelA-DIMM1' has 8192 MB
Slot 'ChannelB-DIMM0' has 8192 MB
Slot 'ChannelB-DIMM1' has 8192 MB
Local Drive Volumes
c: (NTFS on drive 0) *	254.67 GB	141.74 GB free		
d: (NTFS on drive 1)	3000.46 GB	1170.16 GB free		
e: (NTFS on drive 2)	4000.65 GB	2713.59 GB free		
f: (NTFS on drive 4)	4000.65 GB	775.81 GB free		
g: (NTFS on drive 7)	6000.97 GB	630.05 GB free		
h: (NTFS on drive 8)	6000.97 GB	2852.60 GB free		
i: (NTFS on drive 5)	3000.46 GB	871.12 GB free		
j: (NTFS on drive 6)	2000.40 GB	745.87 GB free		
k: (NTFS on drive 9)	1500.30 GB	282.72 GB free		
n: (NTFS on drive 3)	500.11 GB	217.37 GB free		
* Operating System is installed on c:
Network Drives
None detected
Users (mouse over user name for details)
local user accounts	last logon
 Mike S	7/24/2017 1:37:23 PM	(admin)
local system accounts
Disabled Administrator	never	(admin)
Disabled DefaultAccount	never	
Disabled Guest	never	
Font Driver Host domain logons
 UMFD-0	7/24/2017 1:37:21 PM	
 UMFD-1	7/24/2017 1:37:22 PM	
Disabled Marks a disabled account;  Locked out Marks a locked account
Printers
Microsoft Print To PDF	on PORTPROMPT:
Microsoft Shared Fax Driver	on SHRFAX:
Microsoft XPS Document Writer v4	on PORTPROMPT:
Controllers
Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
Display
NVIDIA GeForce GTX 650 [Display adapter]
AOC 2752 [Monitor] (26.5"vis, s/n DXICCJA003036, December 2012)
Bus Adapters
Asmedia 106x SATA Controller (2x)
Microsoft Storage Spaces Controller
Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Multimedia
High Definition Audio Device
NVIDIA High Definition Audio
Virus Protection [Back to Top]
Kaspersky Total Security Version 17.0.0.611
    Virus Definitions Version 7/24/2017 Rev Up To Date
    Last Disk Scan on Sunday, July 23, 2017 8:56:31 AM
    Realtime File Scanning On
Kaspersky Total Security
Group Policies
None detected
Communications
↓ Bluetooth Device (Personal Area Network)
Status:	Cable unplugged
Dhcp Server:	none responded
Physical Address:	24:0A:64:38:FE:D0
Connection Speed:	3 Mbps
Bluetooth Device (RFCOMM Protocol TDI)
↑ Broadcom 802.11ac Network Adapter
primary	Auto IP Address:	192.168.1.96 / 24
Gateway:	192.168.1.1
Dhcp Server:	192.168.1.1
Physical Address:	24:0A:64:49:5C:BC
Connection Speed:	263 Mbps
↓ Intel(R) Ethernet Connection I217-V
Status:	Cable unplugged
Dhcp Server:	none responded
Physical Address:	74:D0:2B:C6:9A:C0
↑ Kaspersky Security Data Escort Adapter
Auto IP Address:	10.113.215.190 / 30
Dhcp Server:	10.113.215.189
Physical Address:	00:FF:C9:02:8B:93
Connection Speed:	100 Mbps
Microsoft Kernel Debug Network Adapter
↓ Microsoft Wi-Fi Direct Virtual Adapter
Status:	Not connected to a network
Dhcp Server:	none responded
Physical Address:	26:0A:64:49:5C:BC
↓ Realtek PCIe GBE Family Controller
Status:	Cable unplugged
Dhcp Server:	none responded
Physical Address:	74:D0:2B:C6:9C:F1
Teredo Tunneling Pseudo-Interface
 
Networking Dns Servers:	8.8.8.8
8.8.4.4
192.168.1.1
Other Devices
ASUS Virtual Audio Device (Micphone)
2752-4 (NVIDIA High Definition Audio)
Digital Audio (S/PDIF) (High Definition Audio Device) (2x)
Microphone Array (ASUS Virtual Audio Device (Micphone))
Speakers (High Definition Audio Device)
Bluetooth USB module
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
Corsair composite virtual input device
HID-compliant consumer control device (2x)
HID-compliant system controller
HID-compliant vendor-defined device (5x)
USB Input Device (6x)
HID Keyboard Device (4x)
HID-compliant mouse
Fax
Microsoft Print to PDF
Microsoft XPS Document Writer
Root Print Queue
ASUS Wi-Fi GO! Sensor
Microsoft Simple Device Orientation Sensor
Bluetooth
Lightweight Sensors Root Enumerator
Microsoft Device Association Root Enumerator
Microsoft GS Wavetable Synth
Microsoft IPv4 IPv6 Transition Adapter Bus
Microsoft Radio Device Enumeration Bus
Wi-Fi
Generic SuperSpeed USB Hub (2x)
Generic USB Hub (4x)
USB Composite Device (2x)
USB Mass Storage Device
USB Root Hub (2x)
USB Root Hub (USB 3.0)
Generic volume shadow copy
New Volume (3x)
USB Storage Use in past 30 Days (mouse over last used for details) [Back to Top]
 	Last Used
WDC WD15 01FASS-00W2B0, s/n 152D00539000, rev 0125	7/24/2017 1:37:20 PM
WDC WD60 EFRX-68L0BN1, s/n 152D00539000, rev 0125	7/24/2017 1:37:20 PM
Hosted Virtual Machines (mouse over name for details) [Back to Top]
None detected
See your entire network map...
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Network Map (mouse over IP address for physical address) [Back to Top]
IP	Device Type	Device Details	Device Roles
192.168.1.1	Router	rt-ac87u-20f0, Asustek Computer / RT-AC87U 3.0.0.4.380 / #38:2c:4a:5d:20:f0	DHCP Server, Gateway, Domain Name Server, Web Server
192.168.1.96	Windows 10 Workstation	Mikes (in WORKGROUP), Plex	
192.168.1.123			Web Server
192.168.1.169		Google	
192.168.1.193		Google	
192.168.1.204		Sony	Web Server
192.168.1.240		Timsplex (in WORKGROUP)	Samba Server, Browse Master
192.168.1.249		Microsoft	
Find your security vulnerabilities...
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Missing Security Updates – for Adobe, Apple, Java, Microsoft and more [Back to Top]

Hotfixes from Windows Update (agent version 10.0.15063.483) install automatically.
Last install: 7/21/2017 7:10:59 AM, check: 7/24/2017 11:47:44 AM. 

These security updates apply to this computer but are not currently installed (using Advisor definitions version 2017.7.19.2), according to the 07/11/2017 Microsoft Security Bulletin Summary and bulletins from other vendors. Note: Security benchmarks require that Critical and Important severity security updates must be installed. 

Hotfix Id	Severity	Description (click to see security bulletin)
EOL-Adobe	End of Life	 Adobe  Reader 10.1.3.23 is vulnerable and no security updates are provided by the vendor
Q2565063	Important	 Microsoft security update (KB2565063)
Manage all your software licenses...
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Software Licenses [Back to Top]
Belarc - Advisor	6d0493fc
Intel - ICCS	{BB2F9D3D-DBF9-4bb9-A25D-FC995EBAECC9}
Kaspersky Lab - Kaspersky Secure Connection	12345-679-1111111-12988
Kaspersky Lab - Kaspersky Total Security	12345-679-1111111-57818
Microsoft - Internet Explorer	00330-80000-00000-AA886 (Key: VK7JG-NPHTM-C97JM-9MPGT-3V66T)
Microsoft - PowerShell	89383-100-0001260-04309
Microsoft - Windows 10 Professional (x64)	00330-80000-00000-AA211 (Key: VK7JG-NPHTM-C97JM-9MPGT-3V66T)

[rednoah]

If it still doesn't work after setting the environment variable, please restart your computer. Then open CMD and run filebot with console (again). So you're saying there's now a white application window that immediately disappears without any errors in the console? Is that correct?

Please also run these commands and post the output:

Code: Select all

filebot -script fn:sysinfo

Code: Select all

filebot -script fn:sysenv

[mshannon4]

when I ran these two strings i get

Code: Select all

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa4dc5fd0c, pid=12028, tid=0x0000000000000b80
#
# JRE version: Java(TM) SE Runtime Environment (8.0_141-b15) (build 1.8.0_141-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.141-b15 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [d3d9.dll+0xfd0c]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x0000000029afd000):  JavaThread "QuantumRenderer-0" daemon [_thread_in_native, id=2944, stack(0x000000002f200000,0x000000002f300000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x0000000000000000

Registers:
RAX=0x0000000000000000, RBX=0x000000002f2fe490, RCX=0x0000000033956880, RDX=0x000000002f2fe970
RSP=0x000000002f2fe3e8, RBP=0x000000002f2fe780, RSI=0x0000000000000001, RDI=0x0000000033963680
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x000000003395769c, R11=0x0000000000000246
R12=0x0000000000000001, R13=0x000000002f2fe970, R14=0x0000000000000000, R15=0x0000000000000000
RIP=0x00007ffa4dc5fd0c, EFLAGS=0x0000000000010246

Top of Stack: (sp=0x000000002f2fe3e8)
0x000000002f2fe3e8:   00007ffa4dc6167f 000000002f2fe448
0x000000002f2fe3f8:   000000002f2fe450 0000000000000898
0x000000002f2fe408:   0000000000010001 0000000000000000
0x000000002f2fe418:   0000000033963680 0000000000000000
0x000000002f2fe428:   00007ffa4dc776a6 0000000000000000
0x000000002f2fe438:   0000000000000000 0000000000000001
0x000000002f2fe448:   0000000000000001 0000000000000000
0x000000002f2fe458:   0000000000000000 000000002f2fe500
0x000000002f2fe468:   0000000000000001 0000000000000000
0x000000002f2fe478:   00007ffa77ee4375 000000002f2fe550
0x000000002f2fe488:   0000000000000001 0000000000000000
0x000000002f2fe498:   0000000000000000 000000003397e0e0
0x000000002f2fe4a8:   0000000033956880 0000000000000000
0x000000002f2fe4b8:   0000000000005c88 0000000000000008
0x000000002f2fe4c8:   0000000000000001 0000000000005c88
0x000000002f2fe4d8:   0000000000140008 0000000000000048 

Instructions: (pc=0x00007ffa4dc5fd0c)
0x00007ffa4dc5fcec:   e9 10 fe ff ff cc cc cc cc cc cc cc cc cc cc cc
0x00007ffa4dc5fcfc:   cc cc cc cc ff 25 00 00 00 00 30 96 01 80 01 00
0x00007ffa4dc5fd0c:   00 00 5c 24 20 55 56 57 41 54 41 55 41 56 41 57
and
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffabdc6fd0c, pid=11824, tid=0x0000000000002f00
#
# JRE version: Java(TM) SE Runtime Environment (8.0_141-b15) (build 1.8.0_141-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.141-b15 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [d3d9.dll+0xfd0c]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x000000002ab8c800):  JavaThread "QuantumRenderer-0" daemon [_thread_in_native, id=12032, stack(0x000000002e400000,0x000000002e500000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x0000000000000000

Registers:
RAX=0x0000000000000000, RBX=0x000000002e4fe7f0, RCX=0x0000000032b71f20, RDX=0x000000002e4fecd0
RSP=0x000000002e4fe748, RBP=0x000000002e4feae0, RSI=0x0000000000000001, RDI=0x0000000032b6a260
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x0000000032b72d3c, R11=0x0000000000000246
R12=0x0000000000000001, R13=0x000000002e4fecd0, R14=0x0000000000000000, R15=0x0000000000000000
RIP=0x00007ffabdc6fd0c, EFLAGS=0x0000000000010246

Top of Stack: (sp=0x000000002e4fe748)
0x000000002e4fe748:   00007ffabdc7167f 000000002e4fe7a8
0x000000002e4fe758:   000000002e4fe7b0 00000000000008c4
0x000000002e4fe768:   0000000000010001 0000000000000000
0x000000002e4fe778:   0000000032b6a260 0000000000000000
0x000000002e4fe788:   00007ffabdc876a6 0000000000000000
0x000000002e4fe798:   0000000000000000 0000000000000001
0x000000002e4fe7a8:   0000000000000001 0000000000000000
0x000000002e4fe7b8:   0000000000000000 000000002e4fe860
0x000000002e4fe7c8:   0000000000000001 0000000000000000
0x000000002e4fe7d8:   00007ffae4c64375 000000002e4fe8b0
0x000000002e4fe7e8:   0000000000000001 0000000000000000
0x000000002e4fe7f8:   0000000000000000 000000002eaec160
0x000000002e4fe808:   0000000032b71f20 0000000000000000
0x000000002e4fe818:   0000000000005c88 0000000000000008
0x000000002e4fe828:   0000000000000001 0000000000005c88
0x000000002e4fe838:   0000000000140008 0000000000000048 

Instructions: (pc=0x00007ffabdc6fd0c)
0x00007ffabdc6fcec:   e9 10 fe ff ff cc cc cc cc cc cc cc cc cc cc cc
0x00007ffabdc6fcfc:   cc cc cc cc ff 25 00 00 00 00 30 96 01 80 01 00
0x00007ffabdc6fd0c:   00 00 5c 24 20 55 56 57 41 54 41 55 41 56 41 57
0x00007ffabdc6fd1c:   48 8d 6c 24 c0 48 81 ec 40 01 00 00 48 8b 05 a9 


Register to memory mapping:

RAX=0x0000000000000000 is an unknown value
RBX=0x000000002e4fe7f0 is pointing into the stack for thread: 0x000000002ab8c800
RCX=0x0000000032b71f20 is an unknown value
RDX=0x000000002e4fecd0 is pointing into the stack for thread: 0x000000002ab8c800
RSP=0x000000002e4fe748 is pointing into the stack for thread: 0x000000002ab8c800
RBP=0x000000002e4feae0 is pointing into the stack for thread: 0x000000002ab8c800
RSI=0x0000000000000001 is an unknown value
RDI=0x0000000032b6a260 is an unknown value
R8 =0x0000000000000000 is an unknown value
R9 =0x0000000000000000 is an unknown value
R10=0x0000000032b72d3c is an unknown value
R11=0x0000000000000246 is an unknown value
R12=0x0000000000000001 is an unknown value
R13=0x000000002e4fecd0 is pointing into the stack for thread: 0x000000002ab8c800
R14=0x0000000000000000 is an unknown value
R15=0x0000000000000000 is an unknown value


Stack: [0x000000002e400000,0x000000002e500000],  sp=0x000000002e4fe748,  free space=1017k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [d3d9.dll+0xfd0c]
C  [d3d9.dll+0x1167f]
C  [d3d9.dll+0x276a6]
C  [d3d9.dll+0x2cb68]
C  [d3d9.dll+0x2a94b]
C  [prism_d3d.dll+0x3b3d]
C  [prism_d3d.dll+0x1394]
C  [prism_d3d.dll+0x7bf6]
C  [prism_d3d.dll+0x8cd8]
C  0x0000000003417f74

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  com.sun.prism.d3d.D3DResourceFactory.nGetContext(I)J+0
j  com.sun.prism.d3d.D3DPipeline.createResourceFactory(ILcom/sun/glass/ui/Screen;)Lcom/sun/prism/d3d/D3DResourceFactory;+1
j  com.sun.prism.d3d.D3DPipeline.getD3DResourceFactory(ILcom/sun/glass/ui/Screen;)Lcom/sun/prism/d3d/D3DResourceFactory;+16
j  com.sun.prism.d3d.D3DPipeline.findDefaultResourceFactory(Ljava/util/List;)Lcom/sun/prism/d3d/D3DResourceFactory;+17
j  com.sun.prism.d3d.D3DPipeline.getDefaultResourceFactory(Ljava/util/List;)Lcom/sun/prism/ResourceFactory;+9
j  com.sun.prism.GraphicsPipeline.getDefaultResourceFactory()Lcom/sun/prism/ResourceFactory;+8
j  com.sun.javafx.tk.quantum.QuantumRenderer.lambda$createResourceFactory$414()V+0
j  com.sun.javafx.tk.quantum.QuantumRenderer$$Lambda$111.run()V+0
j  java.util.concurrent.Executors$RunnableAdapter.call()Ljava/lang/Object;+4
j  java.util.concurrent.FutureTask.runAndReset()Z+47
j  com.sun.javafx.tk.RenderJob.run()V+1
j  java.util.concurrent.ThreadPoolExecutor.runWorker(Ljava/util/concurrent/ThreadPoolExecutor$Worker;)V+95
j  java.util.concurrent.ThreadPoolExecutor$Worker.run()V+5
j  com.sun.javafx.tk.quantum.QuantumRenderer$PipelineRunnable.run()V+8
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x000000002bde9000 JavaThread "JavaFX Application Thread" daemon [_thread_blocked, id=11316, stack(0x000000002e900000,0x000000002ea00000)]
  0x000000002bdea800 JavaThread "Thread-6" daemon [_thread_blocked, id=1572, stack(0x000000002e800000,0x000000002e900000)]
=>0x000000002ab8c800 JavaThread "QuantumRenderer-0" daemon [_thread_in_native, id=12032, stack(0x000000002e400000,0x000000002e500000)]
  0x000000002ab8d000 JavaThread "TimerQueue" daemon [_thread_blocked, id=12076, stack(0x000000002e100000,0x000000002e200000)]
  0x000000002ab88000 JavaThread "SwingWorker-pool-3-thread-1" daemon [_thread_blocked, id=11312, stack(0x000000002e000000,0x000000002e100000)]
  0x000000002ab89800 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=8436, stack(0x000000002d590000,0x000000002d690000)]
  0x000000002ab86800 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=11364, stack(0x0000000029d00000,0x0000000029e00000)]
  0x000000000140c000 JavaThread "DestroyJavaVM" [_thread_blocked, id=3920, stack(0x0000000001200000,0x0000000001300000)]
  0x0000000029056800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4972, stack(0x00000000299e0000,0x0000000029ae0000)]
  0x0000000029055800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=8432, stack(0x00000000298e0000,0x00000000299e0000)]
  0x0000000029055000 JavaThread "AWT-Shutdown" [_thread_blocked, id=11656, stack(0x00000000297e0000,0x00000000298e0000)]
  0x0000000029054800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=12284, stack(0x00000000296e0000,0x00000000297e0000)]
  0x0000000028fbf000 JavaThread "__DEFAULT__" daemon [_thread_blocked, id=11472, stack(0x0000000029100000,0x0000000029200000)]
  0x000000002677f800 JavaThread "Service Thread" daemon [_thread_blocked, id=12028, stack(0x0000000028900000,0x0000000028a00000)]
  0x000000002673a000 JavaThread "C1 CompilerThread3" daemon [_thread_blocked, id=12024, stack(0x00000000286a0000,0x00000000287a0000)]
  0x0000000026738800 JavaThread "C2 CompilerThread2" daemon [_thread_blocked, id=12020, stack(0x00000000285a0000,0x00000000286a0000)]
  0x0000000026737000 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=11992, stack(0x00000000284a0000,0x00000000285a0000)]
  0x0000000026735000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=3192, stack(0x00000000283a0000,0x00000000284a0000)]
  0x0000000026733800 JavaThread "Attach Listener" daemon [_thread_blocked, id=3864, stack(0x00000000282a0000,0x00000000283a0000)]
  0x0000000026732800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3856, stack(0x00000000281a0000,0x00000000282a0000)]
  0x00000000258d5800 JavaThread "Finalizer" daemon [_thread_blocked, id=11100, stack(0x0000000027fb0000,0x00000000280b0000)]
  0x00000000258d3800 JavaThread "Reference Handler" daemon [_thread_blocked, id=3844, stack(0x0000000027eb0000,0x0000000027fb0000)]

Other Threads:
  0x00000000258d2800 VMThread [stack: 0x0000000027db0000,0x0000000027eb0000] [id=3732]
  0x0000000026781000 WatcherThread [stack: 0x0000000028a00000,0x0000000028b00000] [id=11484]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap:
 PSYoungGen      total 153088K, used 81465K [0x0000000715b00000, 0x0000000720580000, 0x00000007c0000000)
  eden space 131584K, 61% used [0x0000000715b00000,0x000000071aa8e450,0x000000071db80000)
  from space 21504K, 0% used [0x000000071f080000,0x000000071f080000,0x0000000720580000)
  to   space 21504K, 0% used [0x000000071db80000,0x000000071db80000,0x000000071f080000)
 ParOldGen       total 349696K, used 0K [0x00000005c1000000, 0x00000005d6580000, 0x0000000715b00000)
  object space 349696K, 0% used [0x00000005c1000000,0x00000005c1000000,0x00000005d6580000)
 Metaspace       used 20566K, capacity 21040K, committed 21120K, reserved 1067008K
  class space    used 2757K, capacity 2896K, committed 2944K, reserved 1048576K

Card table byte_map: [0x0000000012400000,0x0000000013400000] byte_map_base: 0x000000000f5f8000

Marking Bits: (ParMarkBitMap*) 0x000000007301d850
 Begin Bits: [0x0000000013fb0000, 0x000000001bf70000)
 End Bits:   [0x000000001bf70000, 0x0000000023f30000)

Polling page: 0x0000000000660000

CodeCache: size=245760Kb used=5541Kb max_used=5562Kb free=240218Kb
 bounds [0x0000000003400000, 0x0000000003980000, 0x0000000012400000]
 total_blobs=2311 nmethods=1718 adapters=505
 compilation: enabled

Compilation events (10 events):
Event: 0.955 Thread 0x000000002673a000 1710       3       java.beans.WeakIdentityMap$Entry::isMatched (22 bytes)
Event: 0.955 Thread 0x000000002673a000 nmethod 1710 0x00000000039651d0 code [0x0000000003965320, 0x00000000039655b0]
Event: 0.955 Thread 0x000000002673a000 1715       1       net.miginfocom.layout.Grid$FlowSizeSpec::access$2700 (5 bytes)
Event: 0.955 Thread 0x000000002673a000 nmethod 1715 0x0000000003965650 code [0x00000000039657a0, 0x0000000003965890]
Event: 0.955 Thread 0x000000002673a000 1707       1       javax.swing.JScrollBar::getOrientation (5 bytes)
Event: 0.955 Thread 0x000000002673a000 nmethod 1707 0x0000000003965910 code [0x0000000003965a60, 0x0000000003965b70]
Event: 0.956 Thread 0x000000002673a000 1711       1       javax.swing.plaf.ComponentUI::getPreferredSize (2 bytes)
Event: 0.956 Thread 0x000000002673a000 nmethod 1711 0x0000000003965bd0 code [0x0000000003965d20, 0x0000000003965e30]
Event: 0.964 Thread 0x000000002673a000 1718       3       java.awt.geom.Point2D::<init> (5 bytes)
Event: 0.964 Thread 0x000000002673a000 nmethod 1718 0x0000000003966090 code [0x00000000039661e0, 0x0000000003966390]

GC Heap History (0 events):
No events

Deoptimization events (10 events):
Event: 0.633 Thread 0x000000002ab86800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x000000000372ef88 method=java.io.DataInputStream.readByte()B @ 4
Event: 0.633 Thread 0x000000002ab86800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x000000000372ef88 method=java.io.DataInputStream.readByte()B @ 4
Event: 0.768 Thread 0x0000000029055800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000037216e4 method=java.util.HashMap.putVal(ILjava/lang/Object;Ljava/lang/Object;ZZ)Ljava/lang/Object; @ 203
Event: 0.768 Thread 0x0000000029055800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000037216e4 method=java.util.HashMap.putVal(ILjava/lang/Object;Ljava/lang/Object;ZZ)Ljava/lang/Object; @ 203
Event: 0.768 Thread 0x0000000029055800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000037216e4 method=java.util.HashMap.putVal(ILjava/lang/Object;Ljava/lang/Object;ZZ)Ljava/lang/Object; @ 203
Event: 0.814 Thread 0x0000000029056800 Uncommon trap: reason=unstable_if action=reinterpret pc=0x000000000365b590 method=java.util.HashMap.getNode(ILjava/lang/Object;)Ljava/util/HashMap$Node; @ 53
Event: 0.851 Thread 0x0000000029056800 Uncommon trap: reason=bimorphic action=maybe_recompile pc=0x00000000037f6250 method=java.util.Hashtable.put(Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object; @ 60
Event: 0.851 Thread 0x0000000029056800 Uncommon trap: reason=bimorphic action=maybe_recompile pc=0x00000000037f6250 method=java.util.Hashtable.put(Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object; @ 60
Event: 0.851 Thread 0x0000000029056800 Uncommon trap: reason=bimorphic action=maybe_recompile pc=0x00000000037f6250 method=java.util.Hashtable.put(Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object; @ 60
Event: 0.851 Thread 0x0000000029056800 Uncommon trap: reason=bimorphic action=maybe_recompile pc=0x00000000037f6250 method=java.util.Hashtable.put(Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object; @ 60

Internal exceptions (10 events):
Event: 0.377 Thread 0x0000000029056800 Implicit null exception at 0x0000000003632019 to 0x00000000036323e5
Event: 0.397 Thread 0x0000000029056800 Implicit null exception at 0x000000000366dc6f to 0x000000000366dcd9
Event: 0.405 Thread 0x0000000029056800 Exception <a 'java/lang/NoSuchMethodError': java.lang.Object.lambda$comparingInt$7b0bb60$1(Ljava/util/function/ToIntFunction;Ljava/lang/Object;Ljava/lang/Object;)I> (0x000000071759e9d8) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\93
Event: 0.406 Thread 0x0000000029056800 Exception <a 'java/lang/NoSuchMethodError': java.lang.Object.lambda$maxBy$1(Ljava/util/Comparator;Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object;> (0x00000007175a8db0) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot
Event: 0.475 Thread 0x0000000029056800 Exception <a 'java/lang/ClassNotFoundException': java/lang/ObjectCustomizer> (0x00000007179f94a0) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 210]
Event: 0.478 Thread 0x0000000029056800 Exception <a 'java/lang/ArrayIndexOutOfBoundsException'> (0x0000000717a0ded8) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 0.478 Thread 0x0000000029056800 Exception <a 'java/lang/ArrayIndexOutOfBoundsException'> (0x0000000717a0ff98) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\runtime\sharedRuntime.cpp, line 605]
Event: 0.481 Thread 0x0000000029056800 Exception <a 'java/lang/ClassNotFoundException': net/miginfocom/layout/UnitValueCustomizer> (0x0000000717a2fc18) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 210]
Event: 0.484 Thread 0x0000000029056800 Exception <a 'java/lang/ClassNotFoundException': java/lang/ObjectCustomizer> (0x0000000717ae5230) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 210]
Event: 0.485 Thread 0x0000000029056800 Exception <a 'java/lang/ClassNotFoundException': net/miginfocom/layout/BoundSizeCustomizer> (0x0000000717b08810) thrown at [C:\re\workspace\8-2-build-windows-amd64-cygwin\jdk8u141\9370\hotspot\src\share\vm\classfile\systemDictionary.cpp, line 210]

Events (10 events):
Event: 0.958 loading class java/awt/KeyboardFocusManager$3
Event: 0.958 loading class java/awt/KeyboardFocusManager$3 done
Event: 0.961 loading class sun/awt/im/CompositionAreaHandler
Event: 0.962 loading class sun/awt/im/CompositionAreaHandler done
Event: 0.962 loading class java/text/AttributedString
Event: 0.962 loading class java/text/AttributedString done
Event: 0.963 loading class java/text/AttributedString$AttributedStringIterator
Event: 0.963 loading class java/text/AttributedCharacterIterator
Event: 0.963 loading class java/text/AttributedCharacterIterator done
Event: 0.963 loading class java/text/AttributedString$AttributedStringIterator done


Dynamic libraries:
0x00007ff7dc240000 - 0x00007ff7dc277000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\java.exe
0x00007ffae4c40000 - 0x00007ffae4e1b000 	C:\WINDOWS\SYSTEM32\ntdll.dll
0x00007ffae22f0000 - 0x00007ffae239e000 	C:\WINDOWS\System32\KERNEL32.DLL
0x00007ffae1be0000 - 0x00007ffae1e29000 	C:\WINDOWS\System32\KERNELBASE.dll
0x00007ffae34e0000 - 0x00007ffae3581000 	C:\WINDOWS\System32\ADVAPI32.dll
0x00007ffae2250000 - 0x00007ffae22ed000 	C:\WINDOWS\System32\msvcrt.dll
0x00007ffae26f0000 - 0x00007ffae2749000 	C:\WINDOWS\System32\sechost.dll
0x00007ffae2f20000 - 0x00007ffae3045000 	C:\WINDOWS\System32\RPCRT4.dll
0x00007ffae2540000 - 0x00007ffae268a000 	C:\WINDOWS\System32\USER32.dll
0x00007ffae1bc0000 - 0x00007ffae1bde000 	C:\WINDOWS\System32\win32u.dll
0x00007ffae27e0000 - 0x00007ffae2807000 	C:\WINDOWS\System32\GDI32.dll
0x00007ffae1860000 - 0x00007ffae19e8000 	C:\WINDOWS\System32\gdi32full.dll
0x00007ffae2100000 - 0x00007ffae219a000 	C:\WINDOWS\System32\msvcp_win.dll
0x00007ffae1e30000 - 0x00007ffae1f26000 	C:\WINDOWS\System32\ucrtbase.dll
0x00007ffad4bf0000 - 0x00007ffad4e57000 	C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2\COMCTL32.dll
0x00007ffae3160000 - 0x00007ffae3459000 	C:\WINDOWS\System32\combase.dll
0x00007ffae2090000 - 0x00007ffae20fa000 	C:\WINDOWS\System32\bcryptPrimitives.dll
0x00007ffae2810000 - 0x00007ffae283d000 	C:\WINDOWS\System32\IMM32.DLL
0x00000000730a0000 - 0x0000000073172000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\msvcr100.dll
0x0000000072800000 - 0x000000007309d000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\server\jvm.dll
0x00007ffae2750000 - 0x00007ffae2758000 	C:\WINDOWS\System32\PSAPI.DLL
0x00007ffadf380000 - 0x00007ffadf3a3000 	C:\WINDOWS\SYSTEM32\WINMM.dll
0x00007ffad0eb0000 - 0x00007ffad0eb9000 	C:\WINDOWS\SYSTEM32\WSOCK32.dll
0x00007ffae2c80000 - 0x00007ffae2cec000 	C:\WINDOWS\System32\WS2_32.dll
0x00007ffadc570000 - 0x00007ffadc57a000 	C:\WINDOWS\SYSTEM32\VERSION.dll
0x00007ffadf320000 - 0x00007ffadf34b000 	C:\WINDOWS\SYSTEM32\winmmbase.dll
0x00007ffae2040000 - 0x00007ffae2089000 	C:\WINDOWS\System32\cfgmgr32.dll
0x00000000727f0000 - 0x00000000727ff000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\verify.dll
0x00000000727c0000 - 0x00000000727e9000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\java.dll
0x00000000727a0000 - 0x00000000727b6000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\zip.dll
0x00007ffae35f0000 - 0x00007ffae4a27000 	C:\WINDOWS\System32\SHELL32.dll
0x00007ffae21a0000 - 0x00007ffae224a000 	C:\WINDOWS\System32\shcore.dll
0x00007ffae1160000 - 0x00007ffae1852000 	C:\WINDOWS\System32\windows.storage.dll
0x00007ffae2760000 - 0x00007ffae27b1000 	C:\WINDOWS\System32\shlwapi.dll
0x00007ffae1120000 - 0x00007ffae1131000 	C:\WINDOWS\System32\kernel.appcore.dll
0x00007ffae10d0000 - 0x00007ffae111c000 	C:\WINDOWS\System32\powrprof.dll
0x00007ffae1140000 - 0x00007ffae1155000 	C:\WINDOWS\System32\profapi.dll
0x0000000072780000 - 0x000000007279a000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\net.dll
0x00007ffae09c0000 - 0x00007ffae0a1c000 	C:\WINDOWS\system32\mswsock.dll
0x0000000072760000 - 0x0000000072771000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\nio.dll
0x00000000725c0000 - 0x0000000072758000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\awt.dll
0x00007ffae2cf0000 - 0x00007ffae2db0000 	C:\WINDOWS\System32\OLEAUT32.dll
0x00007ffadf5e0000 - 0x00007ffadf65e000 	C:\WINDOWS\SYSTEM32\apphelp.dll
0x00007ffadf7c0000 - 0x00007ffadf855000 	C:\WINDOWS\system32\uxtheme.dll
0x00007ffae4ad0000 - 0x00007ffae4c36000 	C:\WINDOWS\System32\MSCTF.dll
0x0000000180000000 - 0x0000000180037000 	C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
0x0000000073810000 - 0x00000000738b3000 	C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9279_none_08e667efa83ba076\MSVCR90.dll
0x00007ffadd8a0000 - 0x00007ffadd8ca000 	C:\WINDOWS\SYSTEM32\dwmapi.dll
0x00007ffae2dd0000 - 0x00007ffae2f15000 	C:\WINDOWS\System32\ole32.dll
0x00007ffabdf90000 - 0x00007ffabe0b1000 	C:\WINDOWS\system32\opengl32.dll
0x00007ffabe680000 - 0x00007ffabe6ac000 	C:\WINDOWS\SYSTEM32\GLU32.dll
0x0000000072570000 - 0x00000000725b7000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\fontmanager.dll
0x0000000072520000 - 0x0000000072562000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\t2k.dll
0x00007ffae4a30000 - 0x00007ffae4ace000 	C:\WINDOWS\System32\clbcatq.dll
0x00007ffadc010000 - 0x00007ffadc1bc000 	C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
0x00007ffacba90000 - 0x00007ffacbad7000 	C:\WINDOWS\system32\dataexchange.dll
0x00007ffaded60000 - 0x00007ffadee82000 	C:\WINDOWS\system32\dcomp.dll
0x00007ffade330000 - 0x00007ffade60f000 	C:\WINDOWS\system32\d3d11.dll
0x00007ffadff20000 - 0x00007ffadffc4000 	C:\WINDOWS\system32\dxgi.dll
0x00007ffadf9c0000 - 0x00007ffadfb30000 	C:\WINDOWS\system32\twinapi.appcore.dll
0x00007ffae0c70000 - 0x00007ffae0c95000 	C:\WINDOWS\system32\bcrypt.dll
0x00007ffad7d50000 - 0x00007ffad7dd2000 	C:\WINDOWS\SYSTEM32\TextInputFramework.dll
0x00007ffadbba0000 - 0x00007ffadbe72000 	C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
0x00007ffadebe0000 - 0x00007ffadecc3000 	C:\WINDOWS\SYSTEM32\CoreMessaging.dll
0x00007ffadd6d0000 - 0x00007ffadd809000 	C:\WINDOWS\SYSTEM32\wintypes.dll
0x00007ffae0410000 - 0x00007ffae0441000 	C:\WINDOWS\SYSTEM32\ntmarta.dll
0x00007ffaddce0000 - 0x00007ffaddcf5000 	C:\WINDOWS\SYSTEM32\usermgrcli.dll
0x00007ffabdea0000 - 0x00007ffabdf8f000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\msvcr120.dll
0x00007ffabddf0000 - 0x00007ffabde96000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\msvcp120.dll
0x00000000724f0000 - 0x0000000072512000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\prism_d3d.dll
0x00007ffabdc60000 - 0x00007ffabdde9000 	C:\WINDOWS\system32\d3d9.dll
0x00007ffada9b0000 - 0x00007ffadaa91000 	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
0x00007ffae19f0000 - 0x00007ffae1bb9000 	C:\WINDOWS\System32\crypt32.dll
0x00007ffae10b0000 - 0x00007ffae10c1000 	C:\WINDOWS\System32\MSASN1.dll
0x00007ffae1fe0000 - 0x00007ffae2036000 	C:\WINDOWS\System32\WINTRUST.DLL
0x00007ffae27c0000 - 0x00007ffae27dd000 	C:\WINDOWS\System32\imagehlp.dll
0x00007ffae0b60000 - 0x00007ffae0b77000 	C:\WINDOWS\SYSTEM32\CRYPTSP.dll
0x00007ffae05e0000 - 0x00007ffae0614000 	C:\WINDOWS\system32\rsaenh.dll
0x00007ffae0b80000 - 0x00007ffae0b8b000 	C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
0x00007ffabcaf0000 - 0x00007ffabdc57000 	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvd3dumx.dll
0x00000000724a0000 - 0x00000000724e3000 	C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin\glass.dll
0x00007ffae3050000 - 0x00007ffae3158000 	C:\WINDOWS\System32\COMDLG32.dll
0x00007ffad0b00000 - 0x00007ffad0ca9000 	C:\WINDOWS\SYSTEM32\dbghelp.dll

VM Arguments:
jvm_args: -Dapplication.dir=C:\Users\Mike S\AppData\Roaming\FileBot -Dapplication.deployment=appx -Dapplication.update=skip -Djava.io.tmpdir=C:\Users\Mike S\AppData\Roaming\FileBot\tmp -Djava.net.useSystemProxies=true -DuseNativeShell=false -DuseExtendedFileAttributes=true -DuseCreationDate=false -Dnet.filebot.AcoustID.fpcalc=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\fpcalc.exe -Djna.library.path=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12 -Djna.boot.library.path=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12 -Djava.library.path=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12 -Djna.nosys=true -Djna.nounpack=true -Djava.util.logging.config.file=C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\logging.properties -Dnet.filebot.AppUserModelID=PointPlanck.FileBot 
java_command: net.filebot.Main
java_class_path (initial): C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-commons-net.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-javamail.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-jsch.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant-launcher.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ant.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\args4j.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-io.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-logging.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-net.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\commons-vfs2.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\controlsfx.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ehcache.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\filebot.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\glazedlists_java16.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\groovy-all.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\guava.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\icu4j.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\ivy.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\jacksum.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\lib\jna-platform.jar;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\Mike S\AppData\Local\Microsoft\WindowsApps;;C:\Program Files\WindowsApps\PointPlanck.FileBot_4.7.12.0_x64__49ex9gnthnt12\jre\bin
USERNAME=Mike S
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows 10.0 , 64 bit Build 15063 (10.0.15063.296)

CPU:total 8 (initial active 8) (4 cores per cpu, 2 threads per core) family 6 model 60 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, avx2, aes, clmul, erms, lzcnt, ht, tsc, tscinvbit, bmi1, bmi2

Memory: 4k page, physical 33486352k(30776528k free), swap 38467088k(34853552k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (25.141-b15) for windows-amd64 JRE (1.8.0_141-b15), built on Jul 12 2017 04:25:12 by "java_re" with MS VC++ 10.0 (VS2010)

time: Tue Jul 25 02:27:05 2017
elapsed time: 0 seconds (0d 0h 0m 0s)

I still only get the program to flash instantly and then nothing. I see java is running windows amd 64 and I am using intel 4770K cpu could this be a problem?

[mshannon4]

I also tried uninstalling the filebot app and re- installing with the same results

[rednoah]

1.
Please run this command and post the output so I can confirm what environment variables are set from the perspective of the filebot process:

Code: Select all

filebot -script fn:sysenv

2.
The log you posted is from the crash. You haven't posted the console output for the sysinfo and sysenv commands yet.

The filebot -script fn:sysinfo output looks like this:

[rednoah]

The reason is Direct3D so your graphics driver is crashing. It has nothing to do with your CPU or operating system. Are you using any kind of special software that interferes with 3D rendering, such as Rivertuner?

[mshannon4]

I'm running msi afterburner that uses Riva tuner. I will take that off and see what happens

[mshannon4]

Ok that worked and it will now run. Thanks for all you help. I would never have thought to check that.

[mshannon4]

Updated review on windows store to 5 stars that this program deserves

[rednoah]

Rivertuner interferes with the D3D pipeline and is known to crash non-game applications that use hardware acceleration.