Subtitles download

[ManBearPig]

Dragging a video to download subtitles doesn't work for me anymore

[rednoah]

Follow the link in my signature please. I will need logs or screenshots please.

[ManBearPig]

I'm using the windows store version.
i can drag the movie but nothing happens when i drop it on the blue arrow

Log: https://pastebin.com/bSWhkG4F

[rednoah]

Please run filebot -script fn:sysinfo and post the output.

[ManBearPig]

this thing?

Code: Select all

FileBot 4.7.29 (r5311)
JNA Native: 5.2.0
MediaInfo: 0.7.99
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2018-03-16 (r516)
Groovy: 2.4.13
JRE: Java(TM) SE Runtime Environment 9.0.4
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 3 GB Max Memory / 176 MB Used Memory
OS: Windows 10 (amd64)
Package: APPX

[rednoah]

Please uninstall FileBot and then reinstall FileBot. That'll fix the problem. Make sure to backup your settings if you haven't done so already, because they may or may not get lost when the Windows Store removes the app and all app data.

[ManBearPig]

where is the settings folder?

I hope windows store won't tell me to buy again.

[rednoah]

1.
There is no settings folder.

2.
The Windows Store will always remember your purchase.

3.
I just meant to copy & paste your custom formats (if you're using any) into Google Notes or something.

[ManBearPig]

thx. everything works now.