Hey,
I purchased a 1 year license. The credit card payment type returned a server error, so used PayPal and that was successful (confirmed was charged with my online banking).
I haven't received the email with the license file, but not issue getting forum activation email.
Checked Spam folder, nada.
Not received license file
Re: Not received license file
Mail server logs don't show any bounced emails. Maybe you entered the wrong email address?
Please PM me your name / email / purchase time frame or any other information that would help me find your Paddle transaction.
Please PM me your name / email / purchase time frame or any other information that would help me find your Paddle transaction.
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- Posts: 2
- Joined: 05 Sep 2018, 15:39
Re: Not received license file
I got the email now, 6 hours after payment.
Re: Not received license file
Sorry for the inconvenience. Your payment processor Paddle seem to have had some temporary issues.
EDIT:
Everything is up and running again:
https://new.paddle.com/
EDIT:
Everything is up and running again:
https://new.paddle.com/