Failed to retrieve authorization token due to network or server error: Read timed out

[wheayleyzor]

Hi,
First post here so I hope I'm doing this correcty, I'm getting the following error as can be seen in the screenshot: https://gyazo.com/7df23c01039aced7b8cda6a5b6f712fa

First time getting this error today, 4/4 -2020.

This is when running towards TheTVDB. AniDB is working fine

Output from sysinfo:

Code: Select all

FileBot 4.9.0 (r7234)
JNA Native: 6.1.0
MediaInfo: 19.09
7-Zip-JBinding: 9.20
Chromaprint: 1.4.3
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2020-03-16 (r625)
Groovy: 3.0.2
JRE: OpenJDK Runtime Environment 13.0.2
JVM: 64-bit OpenJDK 64-Bit Server VM
CPU/MEM: 8 Core / 4.3 GB Max Memory / 459 MB Used Memory
OS: Windows 10 (amd64)
STORAGE: NTFS [(C:)] @ 36 GB | NTFS [Extra] @ 807 GB | NTFS [Extra2] @ 699 GB | NTFS [Games] @ 193 GB
DATA: C:\Users\mr_wi\AppData\Roaming\FileBot
Package: APPX
License: Microsoft Store License

Error when trying to match files:

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Apr 04, 2020 7:57:05 PM net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1 done
WARNING: SocketTimeoutException: Read timed out
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.done(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
	at net.filebot.ui.rename.EpisodeListMatcher.match(Unknown Source)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(Unknown Source)
	at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
	at net.filebot.ui.rename.EpisodeListMatcher.fetchEpisodeSet(Unknown Source)
	at net.filebot.ui.rename.EpisodeListMatcher.matchEpisodeSet(Unknown Source)
	at net.filebot.ui.rename.EpisodeListMatcher.lambda$match$3(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
	at net.filebot.WebServices$TheTVDBClient.fetchSearchResult(Unknown Source)
	at net.filebot.web.AbstractEpisodeListProvider.lambda$search$0(Unknown Source)
	at net.filebot.Cache.computeIf(Unknown Source)
	at net.filebot.Cache$TypedCache.computeIf(Unknown Source)
	at net.filebot.Cache.computeIfAbsent(Unknown Source)
	at net.filebot.Cache$TypedCache.computeIfAbsent(Unknown Source)
	at net.filebot.web.AbstractEpisodeListProvider.search(Unknown Source)
	at net.filebot.ui.rename.EpisodeListMatcher.lambda$fetchEpisodeSet$6(Unknown Source)
Caused by: java.lang.IllegalStateException: Failed to retrieve authorization token due to network or server error: Read timed out
	at net.filebot.web.TheTVDBClient.getAuthorizationToken(Unknown Source)
	at net.filebot.web.TheTVDBClient.getRequestHeader(Unknown Source)
	at net.filebot.web.TheTVDBClient.lambda$requestJson$0(Unknown Source)
	at net.filebot.CachedResource.lambda$fetchIfModified$11(Unknown Source)
	at net.filebot.CachedResource.lambda$get$1(Unknown Source)
	at net.filebot.CachedResource.retry(Unknown Source)
	at net.filebot.CachedResource.lambda$get$2(Unknown Source)
	at net.filebot.Cache.computeIf(Unknown Source)
	at net.filebot.CachedResource.get(Unknown Source)
	at net.filebot.web.TheTVDBClient.requestJson(Unknown Source)
	at net.filebot.web.TheTVDBClient.search(Unknown Source)
	at net.filebot.web.TheTVDBClient.fetchSearchResult(Unknown Source)
	at net.filebot.WebServices$TheTVDBClient.access$101(Unknown Source)
	at net.filebot.WebServices$TheTVDBClient.lambda$fetchSearchResult$4(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
	at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
	at net.filebot.web.WebRequest.checkErrorCode(Unknown Source)
	at net.filebot.web.WebRequest.post(Unknown Source)
	at net.filebot.web.TheTVDBClient.postJson(Unknown Source)
	... 14 more
Caused by: java.net.SocketTimeoutException: Read timed out
	... 16 more

Apr 04, 2020 7:58:49 PM net.filebot.CacheManager acquireDiskStore
WARNING: Current application revision (r7234) does not match cache revision (r6224): reset cache
Apr 04, 2020 7:58:49 PM net.filebot.CacheManager acquireDiskStore
WARNING: Initialize new disk cache: C:\Users\mr_wi\AppData\Roaming\FileBot\cache\1

Debug-info:

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[HorribleSubs] Boku no Hero Academia - 87 [1080p].mkv	null
[HorribleSubs] Boku no Hero Academia - 88 [1080p].mkv	null

As previously said, FileBot has been working perfectly fine previously until today, please help me with this!

BR

[rednoah]

Duplicate of viewtopic.php?f=11&t=11643

TheTVDB is down. Try again tomorrow or use a different database.