Paying customer: Filebot destroyed my files

[argonavis]

Hi.

I used to have a one year license and run Filebot node on docker, on a NAS.

I completely forgot the NAS and the license conditions for a while. Came back to it with 1TB worth of new files after the ongoing lockdown, and happily ran my usual sorting command.

Which ended up as per the log hereafter.

Fine. I went and purchased a lifetime license, then got ready to re-run the lengthy classification operation...

To find that I just can't find my files. They seem to have disappeared

Pardon my French but: what gives?

Code: Select all

Whoopsies! --action MOVE requires a valid license.
* Consider using --action TEST
License Error: P8773078 has EXPIRED on 2020-08-03
 ________________________________________________ 
/ Please purchase a FileBot License:             \
\ https://www.filebot.net/purchase.html#docker   /
 ------------------------------------------------ 
      \                             .       .
       \                           / `.   .' " 
        \                  .---.  <    > <    >  .---.
         \                 |    \  \ - ~ ~ - /  /    |
               _____          ..-~             ~-..-~
              |     |   \~~~\.'                    `./~~~/
             ---------   \__/                        \__/
            .'  O    \     /               /       \  " 
           (_____,    `._.'               |         }  \/~~~/
            `----.          /       }     |        /    \__/
                  `-.      |       /      |       /      `. ,~~|
                      ~-.__|      /_ - ~ ^|      /- _      `..-'   
                           |     /        |     /     ~-.     `-. _  _  _
                           |_____|        |_____|         ~ - . _ _ _ _ _>
FileBot requires a valid license. Please run `sudo -H -u root filebot --license *.psm` to install your FileBot license.
Bad License (>_<)

------------------------------------------

[Process error]

🔺 Exit Code: 2

💡 You may evaluate FileBot Node by using [Dry Run] instead of [Execute]

[argonavis]

My bad. The file client I am using (Dolphin, KDE) was just not refreshing following the change. I disconnected the network share, re-connected it, cleared these entries from the `.excludes` file, and everything is back to normal.

Thank you!! (sigh of relief).

(And feel free to delete this thread).

[rednoah]

Always use Dry Run (i.e. --action TEST) first, before processing files for real, or at least use --action hardlink to preserve the original file structure, just in case. Something will go wrong sooner or later.



Use Synology DSM or login via SSH to get authoritative answers. The file listings you see remotely from your Desktop PC may be deceiving. In this case, it's likely server-side caching. Since you're using generic filebot within a docker container, it won't be able to call synoindex on the host NAS after processing files.