Microsoft Store Purchase and Laptop Upgrade - Can't find activation key

[pmwhelan]

Hi
I recently upgraded my laptop and can't find my activation key for FileBot.
I purchased it from the MS Store back in 2017.
Any ideas how I can find it?

I tried Paddle but got
"We couldn’t find a purchase matching these details. Check the details you provided and try again, or if you’re confident the information you’ve provided is accurate contact our team for help."

Thanks
P

***Sorry I got it sorted through the MS Store app., It wasnt showing up on the website - just the app for some reason***

[rednoah]

The Microsoft Store will remember your purchases in your Microsoft account. See How do I restore my Microsoft Store or Mac App Store purchase? for details.


You notably do not have a standalone universal license key purchased from this website via Paddle. Paddle will therefore not understand your request since your purchase is from Microsoft and not Paddle. See FileBot Pricing Explained for details.

[pmwhelan]

Thanks rednoah

I was able to get the application running via Windows Store but I can't run the command line tool.
Is there any way to get that working?

Thanks
P

[rednoah]

What does the error message say when it doesn't work?

What does the %PATH% say?



How do I run a filebot command on Windows?

[pmwhelan]

You got it thanks.
I had installed the version from here and then the MS store version that I purchased.
The "License" then updated to the correct one.

All sorted now thanks

[rednoah]

That means you have installed two independent editions of FileBot at the same time, each using a different license system. Please uninstall the classic edition. You'll want to ensure that that only the Microsoft Store edition is installed, otherwise you might accidentally start the classic edition and wonder why it's suddenly asking for a license key.