Cannot login to OpenSubtitles (error 429)

[redlukas]

Running filebot 5.1.6

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$ filebot -script fn:configure
Enter OpenSubtitles username: [email protected]
Enter OpenSubtitles password: heregoesmypassword
Store user preferences to [User Preferences: /home/rl/FileBot_5.1.6-portable/data/1000/prefs.properties at /home/rl/FileBot_5.1.6-portable/data/1000/prefs.properties]
Set OpenSubtitles login details
Checking... https://api.opensubtitles.com/api/v1/login [429 Client Error 429]
Abort (×_×)

The same error occurs when I try to login on using the GUI (has been happening for at least a few months, but I have barely used Filebot in this period).

The login details are correct, I have used them to login in opensubtitles.com via the browser.

I have only checked with the cable connection, the only one I have. I am not using a VPN or anything similar.

Thanks!

[rednoah]

429 Too Many Requests means the OpenSubtitles API is rate limiting you. Maybe it'll work again if you try again after a day or two. Maybe someone else with the same public IP is abusing the API. Could by anything.

OpenSubtitles support may be able to tell you why your IP is being blocked.

You could try to open a hotspot on your phone and then access the internet from a different IP that way.

[Leokosta]

i have the same error. Using version 4.7.9 no error. Version 5.1.6 a get the error.

I solved by opening the Powershell and typing:

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filebot -script fn:properties --def net.filebot.WebServices.OpenSubtitles.v2=true

[rednoah]

You can switch between the new REST API and old XML-RPC API if one happens to work better for you than the other. They run on different servers and would thus likely have different unrelated rate limits. The old XML-RPC API may get shut down permanently in the not too distant future though. That's up the OpenSubtitles maintainers.

OpenSubtitles REST API › Configure FileBot to use the old OpenSubtitles XML-RPC API

Note that the net.filebot.WebServices.OpenSubtitles.v2 settings has no effect if you're using FileBot 5.1.6 so the 429 Too Many Requests issue has likely resolved itself as would be expected from a temporary rate limit.

[Leokosta]

Thanks for answering. I am using 5.1.6 , and have this problem for weeks now. Just after I input the command, it was resolved. I tested also on portable 4.7.9, was not having issues. Not sure why the command solved the issue, since it has no effect on 5.1.6. It would have been a big coincidence if right after the command, the problem fixed itself.

[rednoah]

4.7.9 uses the XML-RPC API.

5.1.6 uses the REST API by default. The REST API is giving you the 429 Too Many Requests response.


You could set / unset net.filebot.WebServices.OpenSubtitles.v2 to confirm that that setting indeed makes a difference or not:

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filebot -script fn:properties --def net.filebot.WebServices.OpenSubtitles.v2=

You can set / unset net.filebot.WebServices.OpenSubtitles.v1 to force 5.1.6 to use the XML-RPC or the REST API, whichever works best for you:

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filebot -script fn:properties --def net.filebot.WebServices.OpenSubtitles.v1=true

[Leokosta]

Tested here. Both are working, 5.1.6 and 4.7.9 . Thank you