Purchase not showing in Microsoft Store

[darksithlord]

Ive been a longtime user and i know for a fact that i purchased it through the Microsoft Store at least a few years back when it was $19.99

[rednoah]

Are you sure that you're using the same Microsoft Account?


Note that application developers have no control over your Microsoft Store purchases. We can neither add them nor take them away nor check if you have or have not made a purchase. You'll want to talk to Microsoft Support if you believe that your purchase was somehow lost.


How do I restore my Microsoft Store or Mac App Store purchase?

[gav21]

Did you ever get this figured out? I am having the same issue and I am not finding an easy way to get in touch with Microsoft

[darksithlord]

No i havent yet

[rednoah]

Get trusted apps and games from Microsoft Store on Windows - Microsoft Support

For pre-sales support, or issues with purchasing, contact Sales support.

Terms of Sale - Microsoft Store

19. Customer Service. Please visit our Sales and Support page https://go.microsoft.com/fwlink/p/?link ... cid=0x0409 for more information about customer service options.

31. Notices and Communication. For customer support inquiries, please see the Sales and Support https://go.microsoft.com/fwlink/p/?link ... cid=0x0409 page in the Store.