Failed to read media characteristics: /volume1/media/filebotIN/

[cookie70]

Hi,

Have been using filebot for a long time but for some reason getting Failed to read media characteristics in console now, also it no longer will recursively process files in folders in my source path

Synology ds412+

cheers

Code: Select all

filebot -script 'fn:amc' /volume1/media/filebotIN --output /volume1/media/filebotOUT --action move -non-strict --order Airdate --conflict auto --lang en --def 'skipExtract=y' 'seriesFormat={n}/{n} - {s00e00} - {t}' 'movieFormat={n} ({y})/{n} ({y})' 'excludeList=.excludes' --apply refresh --log info --log-file '/usr/local/filebot-node/data/filebot.log'

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Failed to read media characteristics: /volume1/media/filebotIN/Wonder.Woman.1984.2020.mkv: net.filebot.ExecuteException: [/volume1/@appstore/MediaServer/bin/ffprobe, -show_streams, -show_format, -print_format, json, -v, error, /volume1/media/filebotIN/Wonder.Woman.1984.2020.mkv] failed (1)
/volume1/media/filebotIN/total recall 1990 remastered.mkv: Permission denied
Failed to read media characteristics: /volume1/media/filebotIN/total recall 1990 remastered.mkv: net.filebot.ExecuteException: [/volume1/@appstore/MediaServer/bin/ffprobe, -show_streams, -show_format, -print_format, json, -v, error, /volume1/media/filebotIN/total recall 1990 remastered.mkv] failed (1)

[rednoah]

1.
Did you install the Media Server package?
https://www.filebot.net/linux/syno.html


What does /volume1/@appstore/MediaServer/bin/ffprobe -version say?



2.
Not being able to process files recursively indicates a permission issue, i.e. folders appear empty to filebot because the OS doesn't allow file listing. The easy solution is to just create a new pristine share with default permissions. See if that works.

[cookie70]

Thanks for the response.

Versions:

Code: Select all

:~$ /volume1/@appstore/MediaServer/bin/ffprobe -version
ffprobe version 3.3.7 Copyright (c) 2007-2019 the FFmpeg developers
built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease)
configuration: --prefix=/usr/pkg --incdir='${prefix}/include/ffmpeg' --arch=i686                           --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-l                          inux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gp                          l --enable-version3 --enable-nonfree --enable-encoders --enable-pthreads --disab                          le-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffp                          lay --disable-ffserver --disable-doc --disable-devices --disable-bzlib --disable                          -altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3la                          me --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disabl                          e-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encode                          r=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd                           --extra-cflags=-I/usr/local/x86_64-pc-linux-gnu/x86_64-pc-linux-gnu/sys-root/usr                          /pkg/include --extra-ldflags=-L/usr/local/x86_64-pc-linux-gnu/x86_64-pc-linux-gn                          u/sys-root/usr/pkg/lib --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-g                          nu-ccache-gcc --enable-shared --disable-static --enable-yasm --enable-libx264 --                          enable-vaapi --enable-encoder=h264_vaapi --enable-encoder=libx264
libavutil      55. 58.100 / 55. 58.100
libavcodec     57. 89.100 / 57. 89.100
libavformat    57. 71.100 / 57. 71.100
libavdevice    57.  6.100 / 57.  6.100
libavfilter     6. 82.100 /  6. 82.100
libswscale      4.  6.100 /  4.  6.100
libswresample   2.  7.100 /  2.  7.100
libpostproc    54.  5.100 / 54.  5.100

[cookie70]

also what does "create a new pristine share with default permissions" mean?

I just created the folder in DSM in the past and was all ok, are there some other steps I need to take?

[rednoah]

1.
If ffprobe fundamentally works, then I guess ffprobe fails due to permissions.


2.
You'll want to create a new share, which is then initialized with default permissions, which should work by default. If it doesn't work by default, then you'll want to look into permissions in detail (i.e. what user is running the process, what permissions and ACLs does the folder have, ask Synology support, etc). Just creating a new plain folder in an existing share doesn't help us, because that folder will just inherit the permissions of the parent folder which we already know don't work:
https://www.synology.com/en-global/know ... are_create

[cookie70]

Thanks for your help.

I reinstalled Media Server package and setup the input folder as you suggested. It took AGES! but it worked without any errors.

cheers!

Code: Select all

filebot -script 'fn:amc' /volume1/filebotIN --output /volume1/media/filebotOUT --action move -non-strict --order Airdate --conflict auto --lang en --def 'skipExtract=y' 'seriesFormat={n}/{n} - {s00e00} - {t}' 'movieFormat={n} ({y})/{n} ({y})' 'excludeList=.excludes' --apply refresh --log info --log-file '/usr/local/filebot-node/data/filebot.log'

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[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E01 Droids in Distress.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E01 - Droids in Distress.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E02 Fighter Flight.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E02 - Fighter Flight.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E03 Rise of the Old Masters.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E03 - Rise of the Old Masters.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E04 Breaking Ranks.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E04 - Breaking Ranks.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E05 Out of Darkness.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E05 - Out of Darkness.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E06 Empire Day.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E06 - Empire Day.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E07 Gathering Forces.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E07 - Gathering Forces.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E08 Path of the Jedi.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E08 - Path of the Jedi.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E09 Idiot's Array.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E09 - Idiot's Array.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E10 Vision of Hope.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E10 - Vision of Hope.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E11 Call to Action.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E11 - Call to Action.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E12 Rebel Resolve.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E12 - Rebel Resolve.mkv]
[MOVE] from [/volume1/filebotIN/Star Wars Rebels S01E13 Fire Across the Galaxy.mkv] to [/volume1/media/filebotOUT/Star Wars Rebels/Star Wars Rebels - S01E13 - Fire Across the Galaxy.mkv]

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[Process completed]