Filebot needs ages to startup & to react to user input

[trigger2k20]

Hi,

i have two mac mini (Mid 2010 + High Sierra) with File Bot -Version 4.9.6 (9125)- installed. One works fine the reaction time is fast. On the other filebot, needs ages (1/2 minute) startup & to react to unser input. I tried everything, installing java, reinstalling File Bot but i cannot resolve this

Any help appriciated,
trigger 2k20

[rednoah]

What does the log say?

What does sysinfo say?

Please read How to Request Help.

[trigger2k20]

Hi,
as asked:

What does the log say?

Code: Select all

# /Users/sascha/.filebot/logs/error.log
May 23, 2021 4:12:10 PM net.filebot.DiskStore acquireDiskStore
WARNING: Current application revision (r8340) does not match cache revision (r8046): reset cache
May 23, 2021 4:12:10 PM net.filebot.DiskStore acquireDiskStore
WARNING: Initialize new disk cache: /Users/sascha/.filebot/cache/0
May 23, 2021 4:42:04 PM net.filebot.License lambda$verifyLicense$1
WARNING: Activate License [PX16099707] on [Sun May 23 16:42:04 CEST 2021]
Nov 20, 2021 10:21:44 PM net.filebot.DiskStore acquireDiskStore
WARNING: Current application revision (r8736) does not match cache revision (r8340): reset cache
Nov 20, 2021 10:21:44 PM net.filebot.DiskStore acquireDiskStore
WARNING: Initialize new disk cache: /Users/sascha/.filebot/cache/0
Dec 12, 2021 11:02:55 AM net.filebot.License lambda$verifyLicense$1
WARNING: Activate License [PX16099707] on [Sun Dec 12 11:02:55 CET 2021]
Sep 24, 2022 6:18:32 PM net.filebot.DiskStore acquireDiskStore
WARNUNG: Current application revision (r9125) does not match cache revision (r8736): reset cache
Sep 24, 2022 6:18:32 PM net.filebot.DiskStore acquireDiskStore
WARNUNG: Initialize new disk cache: /Users/sascha/.filebot/cache/0
Sep 24, 2022 6:51:24 PM net.filebot.License lambda$verifyLicense$1
WARNUNG: Activate License [PX16099707] on [Sat Sep 24 18:51:24 CEST 2022]
Oct 27, 2022 12:27:49 AM net.filebot.License lambda$verifyLicense$1
WARNUNG: Activate License [PX16099707] on [Thu Oct 27 00:27:49 CEST 2022]
Oct 27, 2022 12:28:21 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Oct 27, 2022 1:00:49 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Oct 27, 2022 1:02:12 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Oct 27, 2022 1:03:39 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Oct 27, 2022 1:07:32 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Oct 27, 2022 1:08:01 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Oct 27, 2022 1:22:27 AM net.filebot.ui.rename.RenameAction lambda$actionPerformed$1
SCHWERWIEGEND: MOVE: Access Denied: /Volumes/sync
Nov 21, 2022 7:51:08 PM net.filebot.License lambda$verifyLicense$1
WARNUNG: Activate License [PX16099707] on [Mon Nov 21 19:51:08 CET 2022]
Dec 17, 2022 10:54:30 PM net.filebot.License lambda$verifyLicense$1
WARNUNG: Activate License [PX16099707] on [Sat Dec 17 22:54:30 CET 2022]

What does sysinfo say?

Code: Select all

FileBot 4.9.6 (r9125)
JNA Native: 6.1.2
MediaInfo: 21.09
java.lang.NoClassDefFoundError: Could not initialize class net.filebot.archive.Archive$Extractor
Tools: fpcalc/1.5.1
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2022-08-15 (r836)
Groovy: 3.0.9
JRE: OpenJDK Runtime Environment 17.0.2
JVM: OpenJDK 64-Bit Server VM
CPU/MEM: 2 Core / 4.3 GB Max Memory / 170 MB Used Memory
OS: Mac OS X (x86_64)
HW: Darwin metalbox.local 17.7.0 Darwin Kernel Version 17.7.0: Fri Oct 30 13:34:27 PDT 2020; root:xnu-4570.71.82.8~1/RELEASE_X86_64 x86_64
STORAGE: apfs [/] @ 29 GB | hfs [/Volumes/videostar0] @ 13 GB | apfs [/Volumes/mac metal] @ 15 GB | hfs [/Volumes/videostar2] @ 11 GB | hfs [/Volumes/videostar4] @ 262 GB | hfs [/Volumes/videostar3] @ 17 GB | hfs [/Volumes/sync metalbox] @ 9 GB | hfs [/Volumes/videostar1] @ 12 GB | hfs [/Volumes/C61E875A-ACBC-4262-AD3F-6AD3869E69BC] @ 2.1 MB
DATA: /Users/sascha/.filebot
Package: PKG
License: FileBot License PX16099707 (Valid-Until: 2070-07-12)

Thanks for help

[rednoah]

Code: Select all

java.lang.NoClassDefFoundError: Could not initialize class net.filebot.archive.Archive$Extractor

That error would be very unusual. It doesn't say much, but could possibly indicate that FileBot wasn't able to read it's own application files.


My best guess is that the HDD is slow, or busy doing other things. FileBot is a relatively large application, so high I/O latency will affect FileBot more than other applications at startup. If your Mac still has a spinning disk, then replacing that with an SSD (and reinstalling the OS) will probably breath new life into that hardware.

[trigger2k20]

Hi rednoah,
thanks for the suggestion but the mac mini has a SSD like the second mac mini where Filebot works like a charm. How can i check and solve this: FileBot wasn't able to read it's own application files ?

Second question how can backup my settings and erase FB totally, beside the /userdirectory/.filebot ?

Thanks

[rednoah]

Try running filebot -script fn:sysinfo on the command-line a few times and see if you get the same error message every time.


Presumably, you have already checked the Activity Monitor to confirm if the system is under high load for one reason or another? In any case, the issue is likely other software running on your machine, and reinstalling FileBot is unlikely to make a difference.


You can delete FileBot by deleting /Applications/FileBot.app. ~/.filebot is for application data files, caches, etc. Your preferences are stored by macOS in some standard location, maybe ~/Library/Preferences/.


You can backup your user data like so:
viewtopic.php?t=4205

[trigger2k20]

Hi,
my answers:

Try running filebot -script fn:sysinfo on the command-line a few times and see if you get the same error message every time.

-> not i am not getting an error anymoree

Presumably, you have already checked the Activity Monitor to confirm if the system is under high load for one reason or another? In any case, the issue is likely other software running on your machine, and reinstalling FileBot is unlikely to make a difference.

-> i run filebot as sole app, the system is 90% inactive but what i see when interacting with filebot the the program is not responding (the name is getting red). What i see i click around in the main menu (rename, episodes, subtitles etc.) that the inital load takes long but then the switching is normal.

You can delete FileBot by deleting /Applications/FileBot.app. ~/.filebot is for application data files, caches, etc. Your preferences are stored by macOS in some standard location, maybe ~/Library/Preferences/. -> i erased the program & /userdirectory/.filebot & and wht i did find with filebot.

But when i installed the app new all my presets where still available so i assume i missed something - where are these presets saved ?

But nothing helps, actually i take 1 minute to have a reaction. As said on the second server everythings works fine.

Thanks for any help !

[rednoah]

The intermittent I/O errors and the general "slow when loading from disk, fast when running in memory" suggest an underlying disk / hardware issue. If you've been using this SSD for heavy read/write for a decade then it might be wearing out. You'll have to Google "slow ssd" and then follow all the leads. There are many possible explanations. Maybe you will find something. Please report back if you find anything interesting.


If you're only running FileBot (i.e. the only large application you have tested on this machine) then that further suggests that it's a general system issue, and not an issue specific to FileBot.


macOS probably stores your preferences in the ~/Library/Preferences folder:

Code: Select all

$ find ~/Library/Preferences | grep filebot
~/Library/Preferences/net.filebot.ui.plist

[trigger2k20]

Hello,
i think i got the cause, it looks like a filsystem error: Change Directory /net (which is used by net.filebot.ui.plist) takes ages on the affected machine vs. the scond mac mini. Runnning a first aid reveals fs error, so - after a search through forums - i will do the oldes fix in it: install the os new.