
The FileBot website is only available in English.

FileBot application is only available in English.

Support is only available in English.
Please download and evaluate FileBot before purchasing a license.

Did you not
evaluate FileBot before purchasing a license? Because UI language not being Chinese seems like an issue that would be immediately obvious if you did minimal research. There's a good chance that some aspects of FileBot won't work behind the GFW as well, but we don't do QA from China, so I wouldn't know which aspects don't work, if any.

If your purchase is less than 14 days old, then you can request a refund directly
via Paddle our payment processor.