Subtitles Search effectiveness

[madsam]

Hello and congrats for this great application.

I have a small bug to report:

When I search for subtitles for multiple files a few times it assigns a sub to the wrong entry. i.e. the 3rd entry has assigned the 4th entry sub.

In addition, if I search the files one by one, it finds matching subs, but if I search for multiple files at the same time sometimes it doesn't find subs for a few of the files.

I will glad provide you with sample filenames if needed.

Thanks in advance...

[rednoah]

Logs would be helpful. Even more so the file paths so I can try this myself.

[madsam]

Hello again,

I have an example that demonstrates the problem.

I drag and drop the following files in the subtitles having selected the Greek language:

Elementary.S02E21.HDTV.x264-LOL.mp4
Grimm.S03E19.HDTV.x264-LOL.[VTV].mp4
Orphan.Black.S02E02.HDTV.x264-KILLERS.[VTV].mp4

It doesnt find subs for Orphan Black and it assigns to download the Grimm subtitles as I show in the attachment.

filebot.jpg

The test was mate 27-Apr-2014 a few minutes before posting this.

I hope you find and resolve this.

Thank you in advance...

[rednoah]

Try the latest 4.1 RC1 and see if it still happens. I can't reproduce the issue, so it might be fixed already:

[madsam]

Hi, thanks for the quick response.

I downloaded the 4.1 RC1 and also the FileBot_4.1-portable.zip and I tried something just now (with the English Language):

Castle.2009.S06E21.HDTV.x264-LOL.mp4
Warehouse.13.S05E03.HDTV.x264-KILLERS.mp4

and the result is as I described above and show in the attachment:

filebot2.jpg

The improvement Cancel Selection is of course AMAZING! that will help me by-pass such problems.

I hope you are able to replicate the above to help you maybe resolve this.

Many thanks and keep up the good work.

[rednoah]

If you get a false match when matching [via hash] this means that there's a 99.99% probability that some idiot uploaded the wrong subs for the wrong files, and a 0.01% probability of a hash collision.

In either case you need to grab the correct subtitles and upload them again with FileBot which will fix this case for everyone.


The [via hash] issue should be the same even if you just drop in Warehouse 13. Can you test that for me?

EDIT:
This thing become stranger and stranger and traced it back to a severe issue in the OpenSubtitles API:
http://forum.opensubtitles.org/viewtopi ... 315#p29315

[madsam]

it is a bit often with the wrong subs. I will try uploading the correct subs and help...

[rednoah]

It was a bug with OpenSubtitles. I have a work-around for that in r2205.