:idea: A file item in the Original Files list is always greyed out if there is no corresponding episode item in the New Names list and vice versa. That is normal and simply indicates that the file at hand does not yet have a match. :?: What is the complete file path / file size / video duration of ...

Presumably, you mean out-of-sync subtitles.


You can manually select and fetch subtitles with the FileBot Desktop application like so:

I find it really weird that clearing the cache seems to have fixed it. filebot -clear-cache is almost certainly completely unrelated to the issue at hand. Seems to be working so this can be marked solved. It suddenly stopped working for unknown reasons. It suddenly started working again for unknown ...

:idea: FileBot does not modify files. If you believe that FileBot did modify your files then I would start by comparing the checksum. You can use the SFV tool in FileBot or any other checksum tool. If the checksum matches before / after processing the file with FileBot then the file has not been ...

search.thetvdb TheTVDB and search.tmdb TheMovieDB often case list the same TV shows with the same series name, season / episode numbers, etc, but this is not guaranteed for all cases. The same "episode" may be organized in vastly different ways in different databases. e.g. Bully for Bugs from the ...

More and more I find that series have the year as part of the title :arrow: You are using TheTVDB which uses Name (Year) as series name to make each series name unique. You will want to use TheMovieDB instead which allows for duplicate series names and does never has the year in the series name ...

Alternatively, you may contact Paddle via email at [email protected] or via the contact form . You could try sending them a message. My best guess would be a false positive on their Paddle-side fraud detection that blocks transactions ahead of time before they're forcefully reverted by PayPal (which ...

It's possible that it's bad luck / bad timing then. Something happened on / before Saturday and on Sunday the backup file was already 30+ days old and updates the the settings at the time.

What date did you notice that your custom formats were missing?

What is the last-modified date on the preferences.backup.xml file in your %APPDATA% folder?

Are we talking about the official FileBot package for QNAP NAS devices? We officially only provide the latest version, FileBot 5.1.7 at the time of writing: https://www.filebot.net/linux/qnap.html :!: If you are installing a "FileBot 4.9.6" package from some 3rd party then that's completely ...

Thanks for the feedback. We will add support for strmlnk files as discussed in the next release.

You could check the last modified date of that file. If it was last modified after you lost your settings then you’re out of luck. The backup file is a snapshot of your current settings, but that snapshot is only made once per month. It’d be unlucky timing if it was updated yesterday from cleared set ...

You'll have to contact Paddle (our payment processor) since we ourselves - by design - are not involved in the payment process at all and have no access to payment information. PayPal support may also be helpful. Alternatively, you could try a different payment method instead.

FileBot maintains a preferences.backup.xml file in the %APPDATA% folder which is only updated once per month. If your settings are somehow completely deleted from the Windows Registry, then FileBot will auto-restore your settings from there. See Backup and Restore Settings for details. EDIT: Sharing ...

The log above (seemingly auto-translated by your browser) does not show a license error, or any error as far as I can tell without being able to read the language.

If you paste the exact same license key into FileBot Node then it'll work. The license system is exactly the same in both FileBot Desktop application and the filebot command-line tool. If not, then make sure to copy & paste the complete console input / output (i.e. the text in the black text area on ...

I just realized it hasn't been hardlinking them despite the gui indicating it is hardlinking :?: How did you realize this? How did you confirm that the hardlink operation failed or otherwise didn't do what you wanted it to do? :idea: If you select Hardlink then FileBot will use a hardlink operation ...

:?: What does the console output say? Please copy & paste the console input / output verbatim so that we can see what you can see. :idea: Please make sure to copy & paste the entire license key from the top to the bottom. The human-readable bit is notably part of your license key. If you only copy ...

How do I recover a lost license key?

Fixed. Thank you for reporting the issue.

House_S06E01_Broken, Part 1.mp4 House_S06E02_Broken, Part 2.mp4 House_S06E03_Epic Fail.mp4 House_S06E04_The Tyrant.mp4 The SxE numbers you have are wrong according to TheMovieDB . :?: Are you renaming and organizing files for Plex / Jellyfin / Kodi / etc by any chance? If so, then you must follow ...

If you have Episodes Split Across Multiple Files then you may use the {di} duplicate index and the {dc} duplicate count bindings to add a part identifier (e.g. part1, part2, etc) to each file if necessary depending on the situation at hand. {di} ... duplicate index {dc} ... duplicate count e.g. add ...

So you mean to say that you want FileBot to treat *.streamlnk files like any other video file?

Can you provide one sample file? e.g. Avatar.streamlnk with text content?

Sort into A-Z folders

:?: What is your command-line? What does the complete console output say? :idea: A format value generally does not start or end with "..." and if it does then you likely have an issue on the command-line. You are notably not correctly quoting the format value, and instead passing the quotes ...