maog234 wrote: ↑
11 Aug 2019, 15:48
You guys are so full of shit. I bought FileBot on the Windows store some time ago for $20. Yesterday it just stops working. I open the store to find that I now need to REPURCHASE IT for a whole $40!! So those of us that bought it before your new (more aggressive) pricing plan, are just fucked?
I'm a professional software dev, I understand needing to be paid for your work, I REALLY do. But this is the SECOND bait-and-switch. It's just not honest. The app isn't even changing! You aren't bothering to develop any other software! You're just racking up the prices any time you can and then pretend like nothing has happened and that users are just whining.
Microsoft Store purchases are life-time purchases regardless at what price point you have purchased the product, and everybody who has purchased FileBot via the Microsoft Store / Apple App Store will get updates via the Microsoft Store / Apple App Store for now and the foreseeable future.
You DO NOT
ever need to repurchase the same product on Windows Store / Apple App Store/ Google Store / etc (in fact, you can't purchase the same product twice, the Store doesn't let you)
and you will always be able to re-install through the Store, as long as you log in with the same Microsoft / Apple / Google Account under which you have purchased the product.
The most likely explanation for your dismay is that you have purchased FileBot with one Microsoft Account, and then purchased it again with another Microsoft Account
. If this is indeed the case, or in the very unlikely event that the Microsoft Store has indeed "forgotten" your purchase, then please contact Microsoft Support immediately
so they can help you get things sorted out.