Invalid email

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stuey
Posts: 3
Joined: 20 May 2025, 18:36

Invalid email

Post by stuey »

When I paid for my license, I think I entered a wrong email as my contact. What would be the next best step? Thank you.
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rednoah
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Posts: 23990
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Invalid email

Post by rednoah »

:arrow: How do I recover a lost license key?



EDIT:

We found Order P72280317 registered to s***b***@yahoo.ca that was reported as not delivered by the destination mail server:

Code: Select all

1 Requested mail action aborted, mailbox not found
:idea: Please read the FAQ and How to Request Help.
stuey
Posts: 3
Joined: 20 May 2025, 18:36

Re: Invalid email

Post by stuey »

Yes, that was it. How about we cancel that one entirely and Ill try again with a proper email this time?
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rednoah
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Posts: 23990
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: Invalid email

Post by rednoah »

Your order has already been re-issued to your correct email address. Please check your @yahoo.com mailbox. Please do not re-order as you will end up with 2 orders / payments.
:idea: Please read the FAQ and How to Request Help.
stuey
Posts: 3
Joined: 20 May 2025, 18:36

Re: Invalid email

Post by stuey »

Thank you for getting this all corrected for me.
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