Want a refund. Ended up going with Bazarr because I couldn't automate filebot.

[NeoFromXbox]

I downloaded filebot, Used it but realized it wouldn't automatically do subtitles downloading. I have switched to Bazarr, Sonarr & Radarr for my subtitling needs and was hoping someone would help me refund this product. I made a naive and bad financial decision and I am very sorry. I want the refund so I can buy a trackball mouse because my mouse just broke down.

[rednoah]

Subtitle automation would be achieved by calling the Fetch subtitles for all files on a schedule. You would be expected to the somewhat familiar with the command-line, so that aspect is indeed a bit of an advanced feature.


That said, FileBot doesn't even require a license for subtitle downloading in the first place... How did you do your research?


In any case, if the purchase is very recent, then you can just request a refund via Paddle our payment provider directly. See How do I request a refund? for details. You can also PM me your order number and email address.

[rednoah]

I have received your PM...


Now I have to ask... why buy a life-time license when you can't afford it? You didn't have to in the first place. We literally advise you not to do that:
viewtopic.php?t=6265


I'm really curious here, as I am considering removing the life-time option from the website altogether and this would be one more drop in the bucket towards that.


Since I generally don't refund life-time licenses, you will have to go through Paddle our payment provider. As long as you contact them within the legally required 14-day grace period, they will issue a refund directly, so you have plenty of time there:
viewtopic.php?t=6118