Presets lost after update

[HappyMax]

Hi,

After updating to the latest version, my presets are deleted and a lot of (for me) useless presets are installed. Deletion of the presets is not possible.

How can I delete them?

Best Regards

Max

[rednoah]

What OS are you using? How did you install FileBot? MSI installer (we will assume this unless otherwise specified) or Microsoft Store?


The default Presets will appear if you have no custom user presets. The default presets will be hidden as soon as you have at least one custom user preset of your own.


Your custom user presets can only be deleted by deleting the application data folder. The installer / uninstaller notably does not do that. I cannot tell you what program deleted your %APPDATA%\FileBot folder but it most likely was not the FileBot installer. Your custom user presets are notably stored both in the Windows Registry (primary storage) and the %APPDATA%\FileBot\preferences.backup.xml file (backup one per month) so your settings can only be lost if both storage locations are explicitly deleted somehow.

[HappyMax]

Thx a lot, that worked for me.

By the way, I have installed via msi and have had presets. OS is Win11Pro

[rednoah]

By the way, I have installed via msi and have had presets. OS is Win11Pro

You could check the %APPDATA%\FileBot folder to see if there are any files with older time stamps. That might give as a clue as to whether or not the entire folder was deleted somehow at some point.

You could check the contents and last-modified time stamp of the %APPDATA%\FileBot\preferences.backup.xml file. FileBot does update the backup once per month, or if no backup exists yet, so depending on the situation, you may find your previous settings there. If you do find your previous settings, then that would be very interesting, a bug that we could fix.

Which version of FileBot did you upgrade from? You could try to reproduce the issue by installing / uninstalling / upgrading different versions to see if you can reproduce the issue. You can easily tell if your settings are lost by checking the %APPDATA%\FileBot\preferences.backup.xml file. If it's gone or empty, then settings are lost.

[HappyMax]

The story continues...

After creating my presets, I have to click them with every new files I want to rename. The former version of filebot need this choice only at the start.

Any idea?

[rednoah]

After creating my presets, I have to click them with every new files I want to rename. The former version of filebot need this choice only at the start.

That is generally how Presets work:
(1) Load files
(2) Click Presets ➔ Organize Episodes for Plex
(3) Click Rename



Do you mean to say that you are primarily using the Episodes tool to manually match files by any chance?

Step 1: Open the app

Step 2: Add the media on the left side

Step 3: Go to Episodes

Step 4: Paste the name of the show

Step 5: Choose the episode and click Send to > Rename

Step 6: Click Presets > Choose the only one (which is the default naming scheme that I want)

Suddenly, the work I did in Step 5 gets cleared and I have a popup that I have to close out of

Step 7: Choose the episode and click Send to > Rename

Step 8: Match

Forgets Preset Each Time







EDIT:

Looks like we changed topic, so before I forget, out of curiosity, did you end up finding anything interesting in the %APPDATA%\FileBot folder?

You could check the contents and last-modified time stamp of the %APPDATA%\FileBot\preferences.backup.xml file. FileBot does update the backup once per month, or if no backup exists yet, so depending on the situation, you may find your previous settings there. If you do find your previous settings, then that would be very interesting, a bug that we could fix.

[HappyMax]

That is generally how Presets work:
(1) Load files
(2) Click Presets ➔ Organize Episodes for Plex
(3) Click Rename

Yes, I know. But in the past I have to click the preset only once, and it was saved for further renaming. It is a really simple one ({e00} - {t})

[HappyMax]

Do you mean to say that you are primarily using the Episodes tool to manually match files by any chance?

No, I copy the files in filebot, search my series and select the preset. That's all.

[rednoah]

No, I copy the files in filebot, search my series and select the preset. That's all.

What exactly do you see or do in your "search my series" step?


You would typically do:
(1) Add files
(2) Select Preset


FileBot will then continue to identify the files using the database specified (and possibly ask you to select a series if there are multiple options) in the Preset and then format the matches using the format specified in the Preset. There is notably no "search my series" step before selecting a Preset. That would suggest that we're not on the same page. Maybe screenshots would help?

[rednoah]

It is a really simple one ({e00} - {t})

({e00} - {t}) is a custom format and not a custom preset.


If you just mean to change the default format then you can do Double-Click <New Names item> ➔ Edit Format.


If you click on a Preset then that will process the loaded files with a pre-set database and the format the matches with a pre-set format.


If you click Fetch Data ➔ <database> then that'll use the default format. You'll want to change default format to ({e00} - {t}) if you prefer to use Fetch Data ➔ <database> instead of a Preset to start the process. (NOTE: previous versions had a bug where FileBot would incorrectly use whichever format was in memory; see Forgets Preset Each Time for details)


Please watch the video tutorial if you have not done so already: