License Activation Questions and Answers

[rogue780]

Hi. I received my license, but when I try to activate it, I'm told it isn't a valid license:

Code: Select all

administrator@somehost:/opt/docker/filebot$ docker run --rm -it -v data:/data rednoah/filebot --license ./FileBot_License_P11047329.psm
Error during startup
net.filebot.cli.CmdlineException: Invalid License File: ./FileBot_License_P11047329.psm
        at net.filebot.cli.ArgumentBean.getLicenseKey(ArgumentBean.java:367)
        at net.filebot.Main.main(Main.java:125)
Caused by: java.nio.file.NoSuchFileException: ./FileBot_License_P11047329.psm
        at net.filebot.util.FileUtilities.readFile(FileUtilities.java:202)
        at net.filebot.util.FileUtilities.readTextFile(FileUtilities.java:213)
        at net.filebot.cli.ArgumentBean.getLicenseKey(ArgumentBean.java:365)
        ... 1 more

[rednoah]

FileBot is running inside the container, so the file path you pass in must be valid from the point of view of the container, not your host.

You’re passing in a file path that doesn’t exist from the point of view of the container, so it says Caused by: java.nio.file.NoSuchFileException. You must map the folder where the *.psm file is into the container and then specify the corresponding path as license file argument.

Please read the manual carefully:
https://hub.docker.com/r/rednoah/filebot/

[kneelesh48]

For some reason, I'm not able to paste the license key.

[rednoah]

For some reason, I'm not able to paste the license key.

If for some reason copy & paste doesn't work, then you can also use the license file you have received as attachment in the second email.

[kpatel6588]

Hi, I just re-newed my filebot license and it no longer works. I can't copy/paste, it won't accept the license file, and it won't activate via fresh install. same error: https://imgur.com/a/TzaSjMC username is same.

[rednoah]

Hi, I just re-newed my filebot license and it no longer works. I can't copy/paste, it won't accept the license file, and it won't activate via fresh install. same error: https://imgur.com/a/TzaSjMC username is same.

Here's a likely solution:
viewtopic.php?f=10&t=11238

[kpatel6588]

Hi, I just re-newed my filebot license and it no longer works. I can't copy/paste, it won't accept the license file, and it won't activate via fresh install. same error: https://imgur.com/a/TzaSjMC username is same.

Here's a likely solution:
viewtopic.php?f=10&t=11238

Thank you! All set. Great work btw, cures the OCD

[CREWBEAST]

I have purchaced a life-time licence after my one year licencence expired on 1/14/2020. i recieved the email with the text to copy to validate licence as well as the dowloaded file for the validation as well. when i go to copy and paste the validation or direct filebot the the file i get the same error code.

"Licence Error: C:\Users\Owner\AppData\Roaming\FileBot\license.txt"

[rednoah]

I have purchaced a life-time licence after my one year licencence expired on 1/14/2020. i recieved the email with the text to copy to validate licence as well as the dowloaded file for the validation as well. when i go to copy and paste the validation or direct filebot the the file i get the same error code.

"Licence Error: C:\Users\Owner\AppData\Roaming\FileBot\license.txt"

Here's a likely solution:
viewtopic.php?t=11238

[BillySpanner]

Can you export a license from a working version? Can’t find email and looking to get new PC and will need to reinstall

[rednoah]

Yes, your license is stored as clear text. You can just copy & paste that.

[BillySpanner]

I’ve done the %AppData% and I have no roaming folder named filebot!

[rednoah]

I’ve done the %AppData% and I have no roaming folder named filebot!

What does filebot -script fn:sysinfo say?

[BillySpanner]

You’ve lost me

[rednoah]

You’ve lost me

Did you purchase FileBot on the Microsoft Store, or on this website via Paddle our payment processor?

[BillySpanner]

It would have been through your website, I have found a history file when I’ve done a search for ‘filebot’ in the roaming folder, and the first time I used it was 2017-2-10, was Paddle the payment back then?

[BillySpanner]

It was from the Microsoft Store, sorry for thr trouble

[rednoah]

No worries. That makes things easy.

If you have purchased FileBot via the Microsoft Store, then that means you don't have a license, nor do you need one. The Microsoft Store remembers your purchases, so you can re-install easily anytime without needing anything, as long as you login with your Microsoft Account.

Just keep in mind that Microsoft Store apps can only be installed via the Install button in the Microsoft Store, and not via MSI packages downloaded from the internet.

[Rawambition]

I just bought a lifetime license but I plan on getting a new computer in about a year or so, will I be able to use my licensed filebot on that computer?

Edit: Nevermind I just read the "A single per-user license is valid on all platforms and can be used on multiple machines." text on the website, & so I'm guessing I'll be okay when the time comes.

[mitchellfranklin]

Posting for PM

[rednoah]

Posting for PM

Found it. Resent it. You mistyped your email address.

viewtopic.php?t=11131

[chashart5658]

Here is my first post. I have not received my Product key.

[Ghainor]

Hello

Posting for PM for I have not received emails.

[rednoah]

Your license email was delivered successfully to your correct Gmail address according to our mail server logs at 06.02.2020 15:30 UTC. Please check your Spam folder if you can't find it right away.

[arbrilau]

Hello
posting for pm because i lost my license