License Activation Questions and Answers

[rednoah]

I've found your order and re-sent your license file.

[braun82]

I need my license key. Can you please send via email?

[rednoah]

I need my license key. Can you please send via email?

Re-sent. Don't delete the email this time around.

[bandit1255]

#1 posting to send you a PN... Done!

Hello to all of the rest

[alpheus0]

Posting so I can pm

[Oppai85]

Got the email with an invoice, got the email asking me to activate this account but no email with my license.

[kayftb]

Posting so I can PM

[Scooby2oo]

I would love to have a license, but i received no Email

[bergenhansa]

I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.

[nokay]

My first post so I can PM you. -

[rednoah]

I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.

Please PM me the text content of your license file.

[rednoah]

My first post so I can PM you. -

I can't find any records via your name or email. You likely typed it wrong.

Please contact Paddle with your payment details so they can help you figure out your order number:
https://paddle.com/support/contact/

[rednoah]

I am trying to install Filebot on my laptop as my desktop has died. I can't find a license email and can't remember how I bought it. What can I do?

If you have purchased via the Microsoft Store, then you can contact Microsoft Support, or just try to login, since the Microsoft Store will remember your purchase in your Microsoft Account.

If you have purchased via Paddle, then you need to contact Paddle so they can help you look up your order number via your payment details.

[ForcedInduction]

fist post

[marshallbranin]

Need to post to PM

[DarkField]

First post

[wheremylicencekey]

hello, post for PM

[borouts]

First post to activate PM functionality

[BostonScott]

How about including directions with the license file email? Wouldn't that be easier?

[rednoah]

The license email includes a link to the instructions here, just in case. It should be rather self-explanatory though, so most users won't require trouble shooting advice. Plus, you'll want to be able to Google it.

[robbinbanks]

Needed to make a post to pm

[danmurray]

Posting so I can PM

[mariopetit]

I dont sent pm

[agoodpub]

Hi I purchased a licence a couple of years ago through the windows store. Yesterday I had to restore an old backup of my PC to a few months ago (but from after I purchased/installed filebot) and now when I try to run it get a message saying "Filebot is not currently available in your account".

I'm not sure if this is to do with my system restore or for some other reason. How can I get it working again? I downloaded the latest version from your website and it is saying I need to get a licence.

[rednoah]

Hi I purchased a licence a couple of years ago through the windows store.

If you have purchased FileBot via the Microsoft Store, then you will need to install FileBot via the Microsoft Store. Your Microsoft Account remembers your purchase, so you neither have, nor need, a license file.

I downloaded the latest version from your website and it is saying I need to get a licence.

The standalone installer requires a standalone license purchased via Paddle. Microsoft Store / Mac App Store / Paddle purchases are distinct and not to be confused with each other.